Great
2,347 reviews
1-800 ContactsThe largest contact lens retailer in the US. We spend every day trying to make vision care a little less of a pain in the astigmatism with 24/7 customer care, fast & free shipping, and millions of contacts in stock ready to ship!
1-800 Contacts (1800contacts.com) has 2,347 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 1,747 reviews with 5 stars · Clear filters
Mary
Posted
Such great customer service! And best prices!
Response from 1-800 Contacts· Sep 14, 2026
We are so happy to hear that you had such a positive experience with our customer service and found our prices to be the best! Thank you for sharing your feedback.
Sharon
Posted
The ordering was simple after I finally got my doctor to say that my precription was not outdated since it will be 1 1/2 years since my appointment. It was supposed to be 1-year. The only disappointment was that the ones you provided were not the same brand that I liked and I have a hard time getting them to stick in my eyes. I am really thinking about sending back the second box of each eye ordered and trading them for the brand I actually need.
Response from 1-800 Contacts· Sep 14, 2026
We appreciate you sharing your experience with us. We understand your frustration regarding the prescription update and the contact lens brand. We are here to help you explore options for exchanging the unsuited lenses. We would be happy to help you out with that!!! We value your feedback as it helps us improve and hope to hear from you soon, to get that exchange set up.
BC
Posted
Very organized and quick , good policy and treatment of customers
Response from 1-800 Contacts· Sep 14, 2026
We're so pleased to hear that you found our services organized and quick, and that you appreciate our policies and customer treatment.
Cameron G.
Posted
1-800 Contacts is awesome! I ran out of contacts and the Optician from my Optometrist office is currently out on a medical emergency so I contacted 1-800 contacts. I filled out the necessary info, uploaded my prescription from my Optometrist office and Voilà, my contacts appeared. Thanks 1-800 Contacts for being there for me in my time of need!
Response from 1-800 Contacts· Sep 14, 2026
Yay! We're so happy to hear we could be there for you when you needed us most! It's wonderful to know that our process was smooth and efficient, getting your contacts to you quickly. Thank you for sharing your positive experience!
Saul
Posted
Fast and easy
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that you had a smooth and quick experience while ordering with us. Yay! Thanks so much for sharing!
Rose Johnson P.
Posted
Fast and efficient
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that you had a smooth and quick experience while ordering with us. Yay! Thanks so much for sharing!
Sean P.
Posted
The ordering was as simple as clicking a button and the arrival time was spot on
Response from 1-800 Contacts· Sep 14, 2026
We are so glad to hear that your ordering process was simple and that your order arrived right on time! Thank you for your positive feedback.
Barbara
Posted
Great,easy ordering service,fast delivery .
Response from 1-800 Contacts· Sep 9, 2026
We're so happy to hear that you found our ordering service easy and our delivery fast! Thank you for sharing your positive experience.
