ONELASERReviews of 1laser.com

Great customer support. They provide instructions in videos and photos on how to troubleshoot the issues. Strongly recommend the brand.

Everything from sales (Lex answered all of my questions over the phone before I purchased) to technical support! Tech support is not only here in America but the team is dedicated and passionate and it shows! Tech support either picks up and answers, or calls me right back, typically within an hour. They helped walk me through setting up my new XRF and navigation of LightBurn which helped get me up in running fast! I also absolutely love the new XRF laser too! It runs about 4 times faster than my S1 diode laser while engraving hat patches and also shows up way darker on my leather hat patches. This new machine is a money maker and game changer. I wish I would have bought one sooner! Thanks, Jason- Iron Horse Trading co

The team helped me get a replacement part, even through I bought the machine secondhand. I really appreciate it!

The customer service was great and being able to chat to someone before buying was even better!

Smooth transaction and I love the laser

The tech support has been outstanding. They have gone above and beyond to answer all of my questions.

One Lasers customer service is above all others. From start all the way through to your first project. Murphy was so helpful in getting me starting in my purchase then went above and beyound once it arrived. I had several questions about getting it into my basement shop and one laser worked directly with me to get it put into the right location. After that a small issue was quickly resolved by personal technician help on the phone directly. I've been using it for about a month now and could not be any happier with my new Hydra 9.

Good tecnical service