Average
601 reviews
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Vicki B.
Posted
Great phone system and the customer service is remarkable. The representatives actually do what they promise...I have no qualms in recommending this Business.
Response from 8x8· Jan 20, 2020
It's fantastic to hear our support teams are assisting you very well and that you are enjoying our services.
Martin M.
Posted
I believe your service is excellent and cost effective when compared to other major telephone service providers. Keep it up. Regards Martin
Response from 8x8· Jan 20, 2020
Thank you so much for your review, it's great to hear you are enjoying our services and getting good value from our product.
David L.
Posted
Good system, staff are friendly and helpfull
Response from 8x8· Jan 20, 2020
Thank you so much for your review and it's great to hear you are enjoying your experience with 8x8.
Jason C.
Posted
Recently set up the Auto Attendance feature for our company. Was nice and easy, the guide that came with it was very user friendly. Did have an issue where I had to call your support team. Daniel was very helpful. Great service and product.
Response from 8x8· Jan 20, 2020
Great to hear that you are enjoying one of our many features and have had a fantastic experience with our support team.
Georgia D.
Posted
Easy to communicate with and brilliant customer service, Stephen Crowther I find very helpful and knowledgeable.
Response from 8x8· Jan 20, 2020
Fantastic to hear that you have had a great experience with our support and look forward to continuing to work with your business.
Richard O.
Posted
We had an issue whereby our phone lines were stating they were closed but as an admin I could not see this issue in 8x8, the advisor on the phone was not only helpful resolving the issue but also provided job aids to assist in preventing it from happening in the future. Overall great service and would recommend to anyone.
Response from 8x8· Jan 20, 2020
It's great to hear that you are enjoying your experience with 8x8 and we look forward to continuing to support your business.
Michael O.
Posted
Great services agents always happy to help and go the extra mile
Response from 8x8· Jan 20, 2020
Thank you so much for taking the time to leave a review, it's great to hear you are enjoying your experience with 8x8.
William S.
Posted
System works flawlessly. Support is excellent and not 8x8 are not afraid to publish issues and provide prompt service status. Definitely recommend.
Response from 8x8· Jan 20, 2020
Thank you so much for your feedback and it's great to hear that you would recommend us.
