Average
601 reviews
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Josh
Posted
Only two weeks in but good experience so far, customer service standard is good, phones seem to work well
Response from 8x8· Nov 14, 2019
It's great to hear that you are having a good experience early on in your relationship with 8x8 and that you are enjoying our services.
Stuart D.
Posted
Great service, really easy to use. As we grow this system will grow with us.
Response from 8x8· Nov 14, 2019
Thank you for your review, we're very happy to hear that you are enjoying our service.
M.S
Posted
Very happy with 8x8. Good customer service response time.
Response from 8x8· Nov 12, 2019
Thank you so much for taking the time to leave a review, it great to hear you are very happy with our services.
Josh U.
Posted
Good service, reliable from our experience, good call quality calls with good stats, multiple integrations and competitive pricing.
Response from 8x8· Nov 12, 2019
It's great to hear that you are enjoying and getting value from our services. Thank you for taking the time to leave a review.
The Midcounties C.
Posted
Great integration of calls, email and chat. Reporting is fantastic as it allows us to see the detail of a call journey to identify areas of improvement and visibility of our own opportunities.
Response from 8x8· Nov 12, 2019
Thank you for taking the time to leave a review. It's great to hear that you are enjoying our suite of services and that it is helping your business grow.
Regus I.
Posted
Great Service as always! Thank you Gilly Abordo - Regus IT
Response from 8x8· Nov 12, 2019
It's great to hear that you are enjoying our services and thank you for your review.
MPS Healthcare Cardiff - E.
Posted
We could not be happier with the new 8x8 system. The support team is fantastic and any problems (rare), that arise are dealt with swiftly and with a full explanation of what was done. the system itself does exactly what we need and we are still finding new ways of using it to suit our needs. The API facility will come in handy to make it work with our O365 system and we are also looking into using CRM, that by the way, 8x8 supports as well, so all can be intergrated full ywith 8x8.
Response from 8x8· Nov 12, 2019
It's great to hear that you are enjoying our services, as well as our integrations and thank you for taking the time to leave a review.
MPS Healthcare Cardiff - E.
Posted
I have had a great experience since moving to 8x8. The customer service that they offer is amazing and the resolution time is supurb.
Response from 8x8· Nov 12, 2019
It's great to hear that you are enjoying your experience with 8x8 and thank you for taking the time to leave a review.
