Average
601 reviews
8x8, Inc. is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact centre and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business.
8x8 (8x8.com) has 601 customer reviews on Consumer Courier, with an average rating of 3.3 out of 5.
Showing 279 reviews with 5 stars · Clear filters
Rita
Posted
The tech that I spoke with resolved my issue and they were patient with me while walking me through process
Response from 8x8· Jan 13, 2025
Hi Rita, thank you for your feedback. It's great to hear your positive experience with our support team.
Lorena
Posted
has worked so far!
Response from 8x8· Jan 8, 2025
Hi Lorena, thank you for taking the time to feedback to us. We are delighted you are having such a positive experience with 8x8.
Jody
Posted
The gentleman that helped me was great he explained to me what exactly to do to solve my problem, he even called back days later to confirm that all was good
Response from 8x8· Jan 8, 2025
Hi Jody, we are happy our engineer was able to help you and resolve the issue quickly. We appreciate your feedback.
Ruairidh
Posted
Matthew Black is an asset to 8x8, he is such a wonderful sales executive and does not force you to take services that you will not require. I have had a great experience with 8x8. The technical support department reach out to you within minutes of raising a ticket and are there to make sure that everything is working ok for you round the clock.
Response from 8x8· Dec 16, 2024
Hi, thank you for your review. We are delighted you are having a very positive experience with 8x8.
Bree
Posted
I don't remember this particular experience but the service I receive is always exemplary.
Response from 8x8· Dec 9, 2024
Hi Bree, thank you for your review, it's great to hear you are having a positive experience with 8x8.
Veronica
Posted
I appreciated the support via the chat in solving a technical issue with our phone system.
Response from 8x8· Dec 9, 2024
Hi Veronica, it's great to hear your technical issue was resoled for you. We appreciate your feedback.
Jon M.
Posted
The representatives I worked with took the time needed to troubleshoot the problem with our phone service and were courteous and professional.
Response from 8x8· Dec 9, 2024
Dear Jon, thank you for your review. We are delighted to hear our support team were courteous and professional.
Kenneth Francis N.
Posted
It just works. No frills no headaches.
Response from 8x8· Dec 3, 2024
Hi Kenneth, we are delighted 8x8 is working for you and not causing any headaches. We appreciate your feedback.
