Excellent
296 reviews
Accurate Mortgage GroupAccurate Mortgage Group, a division of Acopia LLC, is a locally owned and operated mortgage lender in Middle Tennessee. NMLS# 4664
Accurate Mortgage Group (accuratemtg.com) has 296 customer reviews on Consumer Courier, with an average rating of 4.9 out of 5.
Showing 287 reviews with 5 stars · Clear filters
Anna W.
Posted
We could not have asked to be treated any better by Serena. She was absolutely wonderful at communication and her customer service is excellent!
Response from Accurate Mortgage Group· Sep 28, 2020
Your review is much appreciated, Anna, and we thank you for allowing us to assist you through your mortgage process!
Dondi G.
Posted
Accurate mortgage are friendly, professional and very helpful throughout the process! I can't imagine doing business with anyone else! They are awesome!!!!
Response from Accurate Mortgage Group· Sep 28, 2020
Dondi, we're so glad to hear that you had a good experience. Thank you for your business!
Virginia
Posted
My experience with Accurate Mortgage Group has been wonderful. They kept me up to date on everything and even accommodated me by sending someone to me when i was unable to travel to them. I highly recommend them and Janet Yanez was amazing through the whole process and answered all questions and explained everything until I understood it.
Response from Accurate Mortgage Group· Sep 22, 2020
We strive every day to provide the best customer service possible and we're happy we could do that for you, Virginia. Thank you for choosing Accurate Mortgage Group!
David A.
Posted
Our loan application and approval was handled very professionally from the initial contact to closing. I highly recommend Accurate Mortgage for all your mortgage needs.
Response from Accurate Mortgage Group· Sep 22, 2020
We are so appreciative of your kind words, David. Thank you for your business and your endorsement!
Kenneth B.
Posted
Start to finish on our refi was very smooth and very well communicated by the Accurate Mortgage team. This is our third time to use Accurate Mortgage and will most likely not be the last. Thanks again to Dawn and Jodie!
Response from Accurate Mortgage Group· Sep 22, 2020
Kenneth, we were delighted to be there for you once again. Thank you for your continued business and for taking the time to leave a review!
Joanne H.
Posted
For the most part, everything was great. However, a phone call to let a person know you are sending something by email would be a great help. I myself check my email first thing in the morning and do not check it again until the next day. Also, your emails should show that they are coming from accurate not someones name you have never heard of. Because of this I deleted important information and delayed my closing.
Response from Accurate Mortgage Group· Sep 17, 2020
Thank you for the constructive feedback, Joanne. We will make sure it's received by the team you worked with. And, thank you for choosing Accurate Mortgage Group for your refinance. We appreciate your business and your review!
Tiffany G.
Posted
Forrest Bradford, Savannah Billingsley, and Trisha Guthrie were so professional and patient during my refinancing process. They were so helpful, available, and knowledgeable. The process did take a long time and was a little frustrating, but I appreciate the updates regarding my approval process. I have recommended Accurate Mortgage group to friends and family because Forrest will definitely get the job done!
Response from Accurate Mortgage Group· Sep 10, 2020
Tiffany, we truly appreciate the fact that you've already recommended us to those you care about. We're grateful for your business and hope we can assist you again one day!
Laura Clark B.
Posted
This is the second time I have done a refi with Clayton Murray at Accurate Mortgage. He is knowledgeable, professional, and easily accessible to answer any questions along the way. The process was easy, and the closing went off without a hitch. I have recommended him to others who have also had high praise for him and their refinancing. I am always happy to recommend him to others who are considering refinancing.
Response from Accurate Mortgage Group· Aug 31, 2020
That's wonderful to hear, Laura. We appreciate the return business and thank you for taking the time to leave a review!
