Poor
140 reviews
https://www.instagram.com/alphadefenseco/ http://alphadefensegear.com/
Alpha Defense CO. (alphadefensegear.com) has 140 customer reviews on Consumer Courier, with an average rating of 2.1 out of 5.
Showing 94 reviews with 1 star · Clear filters
Danny P.
Posted
Ordered the 5 face set never received wow what a way to scam. How can a company like this be allowed to operate complete fraud.........no contact and no way to contact at all and just took the $.
Dusty John M S.
Posted
Wow took 11 days to get my order and its all made in China!!!! Got me once but it wont happen again. I also paid for USPS shipping and they sent it part of the way through DHL and the rest usps. Buyer beware!!!!
Jim
Posted
Same as everyone else. Ordered product, received shipping notice. Then nothing. Customer service is non existent. Wish I had read reviews before ordering. Zero stars if I could.
Ru
Posted
Absolutely the worst company in existence. Bought merchandise from them, never shipped. Just got a mail telling me, sorry it can't be shipped. No offer of a refund or anything. No replies to emails. No replies to PayPal disputes. Absolutely stay away from this company, else you'll lose your money.
Cathy G.
Posted
Placed an order on March 30th and I am still dealing with this headache. Attempted to get a hold of this company for months and could not reach anyone. 3 months later, a package arrives with 5 face shields but all were wrong. I finally get a hold of the company, after putting in a complaint with the BBB, to tell them that I was no longer interested in their products and that I wanted a full refund. I mailed back what they sent me and am still waiting for my refund. Horrible experience.
Justin
Posted
Don’t expect your purchase ANYTIME SOON purchased 07/15/2020 received a shipment update that they finally got off their ass 07/28/2020 that is was shipped even paid for express shipping. Garbage, worthless company.
Dave R.
Posted
Absolute garbage. Truly a shame that a company is going to play on our patriotic heart strings while selling crap from China...and poorly made crap from China.
Nathaniel D.
Posted
Is there a rating lower then a 1? I ordered face shields on July 8th, I received an email indicating they received my order, but I have still yet to receive tracking information, Customer service doesn't exist. The phone number available does not work, the chat is disabled, and their Instagram page does not respond to direct messages either. I wish I knew about this scammy website before hand. AVOID
