ALT. FragrancesReviews of altfragrances.com

Customer service team were quick with their response and were excellent to deal with.

Kind, courteous and quick response.

Wow, amazing customer service. You didn't doubt me and you took full responsibility for the situation. Very much appreciated - you've earned a customer and a fan.

I was a little nervous about ordering, but I like giving these businesses a try. Well the order came. The boxes did not fare well during shipping but that's ok. Maybe think about a plastic wrapping. Turned out my order was wrong. I contacted customer service. They got back ASAP. I took a picture, as requested and they quickly rectified the problem. I was shocked. It could not have been any faster. I have not received the corrected item yet but I did received notice that is was shipped.

I'm new to ALT. I placed an order, the items arrived quickly. Customer service was great as I experienced a small hiccup. Response was very quick and went above and beyond my expectations, for that I will be a returning customer. Thank you.

support responded so fast. the problem solve easily.

Ordered for the first time for a gift for my son. Order arrived timely. Unfortunately during shipping the bottle leaked. I reached out to the company and within 12hrs they responded and set up a new delivery of the fragrance at no charge to me. Super impressed with their commitment to the customer satisfaction. Will shop here again.

It is my first purchase and Im really pleased because the fragance is sweet and soft as I desire, its valuable to find a good quality with a great price!!