Lisa J.
Posted
The shipping is very fast
The shipping is very fast, and the tracking is great. The response time for issues was fast. I wasn’t expecting my issue to be resolved on a weekend.
Excellent
2,037 reviews
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
Lisa J.
Posted
The shipping is very fast, and the tracking is great. The response time for issues was fast. I wasn’t expecting my issue to be resolved on a weekend.
Kimberlisa B.
Posted
I had an issue with my shipping address. I reached out via email, they responded quickly and was extremely helpful. One email and my issue was resolved.
Anthony T.
Posted
Great customer service
Shanteyl R.
Posted
Fragrances smell amazing and the customer service is great.
Tara B.
Posted
The fragrances are wonderful! Customer service is excellent too.
Brandon O.
Posted
Scent is great and customer service resolved a small issue I had quickly and effectively. Would highly recommend.
Brandi
Posted
I have ordered from Alt several times. I’ve never had any issues. On my last order the cap had come unscrewed a little in transit the product had leaked all over everything and about a third of the perfume was in the bottom of the bag. I sent an email with photos to the customer support email provided on the website. They responded almost immediately. Very polite, professional and apologetic. All I asked for was a partial refund or a store credit since I still had a relatively full bottle. They replaced the entire bottle! It shipped same day. Wonderful customer service. Thanks again!
Lex H.
Posted
Great smelling perfumes. Service is fast