Paula L.
Posted
My order was lost for over 20 days.
My order was lost for 30 days, re-ordered it for me and received.
Excellent
2,037 reviews
Offering alternatives to all your favorite designer scents for a fraction of the price. Inspired by iconic fragrances, without the premium price tag. No brand markups.
ALT. Fragrances (altfragrances.com) has 2,037 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 1,713 reviews with 5 stars · Clear filters
Paula L.
Posted
My order was lost for 30 days, re-ordered it for me and received.
Owens
Posted
I was missing an item and I sent an email and had a response quick and the issue was resolved. Thanks I am in Sales and to have this fast of a response was great Thanks 🙏
Angela
Posted
I chose the wrong delivery method, I did pick up instead of delivery. ALT was so quick in responding to me changing the delivery method and giving my address so I could receive my package.
Andy H.
Posted
Great fragrances and really helpful after a quality issue. Instantly resolved
Felicia A.
Posted
I HAVE HAD THE BEST EXPERIENCE WITH ALT FRAGRANCES. I HAVE ORDERED NUMEROUS DIFFERENT FRAGRANCES AND LOVE MOST OF THEM. THE BEST PART IS IF I ORDER A FRAGRANCE I DON'T LIKE I CAN RETURN IT FOR AN EXCHANGE OR STORE CREDIT. THE ONLY NEGATIVE THING I HAVE TO SAY IS THE RETURN OPTION ON THE SITE NEVER WORKS IT ALWAYS SAYS NOT ELIGIBLE ON MY ORDERS. I ALWAYS HAVE TO SEND SEVERAL EMAILS BACK AND FORTH BEFORE I RECEIVE THE STORE CREDIT.
Evan T G.
Posted
Great Alt fragrances at a reasonable price. Had one bottle leak during shipping, and support was very quick to address the issue and offer a solution. Superb customer service.
Ld
Posted
I came at them with a scent I wasn't as excited about as I should have been so they told me to write down one I wanted to exchange it with and just like that no questions asked I have a new scent im excited about all over again!!!
RENETTA H.
Posted
Great scents. Great customer service