Average
369 reviews
Altra Federal Credit UnionAt Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Abraham J.
Posted
How the Bank Handling account and the money. Tellers and the whole team stepped in, and help customers when there are a lot of people waiting on the line. It gives customers a big trust on their leadership as whole!
Response from Altra Federal Credit Union· Jul 17, 2023
This is so great to hear, Abraham! Thank you for being a loyal Altra member!
Josh W.
Posted
I worked with Katy Wilson at the South Broadway location in Tyler, TX. and I couldn't have asked for a better experience. I work out of town and she was able to complete my loan quickly and easily. Katy is very knowledgeable and just a pleasure to work with. Thank you for all of your help Katy!
Response from Altra Federal Credit Union· Jul 17, 2023
Thank you for sharing your experience with Katy, Josh! We are lucky to have her on the Altra team!
Dan K.
Posted
at 72 years old Ive been a member since 12 years old. Great......
Response from Altra Federal Credit Union· Jul 17, 2023
Thank you for being a loyal member of Altra's, Dan!
Michael F.
Posted
Very quick and professional service
Response from Altra Federal Credit Union· Jun 29, 2023
Appreciate the kind words, Michael! Thank you for choosing Altra!
Charles Blake J.
Posted
The Staff is top shelf. They have always been very helpful and timely in their approach to any situation that had to be taken care of
Response from Altra Federal Credit Union· Jun 28, 2023
Thank you so much for sharing, Charles! We're happy to have you as an Altra member!
Wendy R.
Posted
Altra always makes me feel important and valued. Very professional and knowledgeable representatives. Prompt with responses and actions. If you're not a member, I recommend you become one asap.
Response from Altra Federal Credit Union· Jun 22, 2023
Thank you so much, Wendy! We're happy to have you as an Altra member!
LaJoyce W.
Posted
Amber was amazing. She was very professional and knowledgeable. Her attention to details explaining the services your financial institution offered were appreciated. In addition, your tellers were kind and made me feel welcome. Thanks, Altra Credit Union!
Response from Altra Federal Credit Union· Jun 20, 2023
Thank you so much for sharing about your experience with Amber! We're so glad you chose Altra to help you live your best life!
Lori T.
Posted
Had an issue with overdraft and didn’t realize you get one every time you use debit card. The rep was great and told me and then her supervisor repaid them to me. What a great bank
Response from Altra Federal Credit Union· Jun 20, 2023
Glad we were able to help you out, Lori! Thanks for choosing Altra!
