Christine T.
Posted
Loan
Easy to work with, professional and kind
Response from Altra Federal Credit Union· Feb 14, 2023
Thank you for choosing Altra, Christine!

Average
369 reviews
At Altra, we’re dedicated to providing the products and services you need to live your best life. If you have a dream, we’ll help you achieve it. If you have a goal, we’ll help you reach it. It’s that simple. Your life… your needs… our knowledge and experience.Together, we can make wonderful things happen.
Altra Federal Credit Union (altra.org) has 369 customer reviews on Consumer Courier, with an average rating of 3.9 out of 5.
Showing 246 reviews with 5 stars · Clear filters
Christine T.
Posted
Easy to work with, professional and kind
Response from Altra Federal Credit Union· Feb 14, 2023
Thank you for choosing Altra, Christine!
Jesse G.
Posted
Blessed excellent customer service
Response from Altra Federal Credit Union· Feb 6, 2023
Thank you for choosing Altra, Jesse! We're glad you're here!
Vesta L.
Posted
In person service remains top notch, even though I prefer using phone service and the automated service works for simple general inquiries, but more complex situations require a live person.
Response from Altra Federal Credit Union· Jan 30, 2023
Thank you for the kind words, Vesta! We appreciate you choosing Altra to help you live your best life!
Jean J.
Posted
Always answers my concerns. Very friendly.
Response from Altra Federal Credit Union· Jan 25, 2023
Thanks for choosing Altra, Jean! We're happy to assist you anytime!
Pat E.
Posted
Prompt help and knowledgable.
Response from Altra Federal Credit Union· Jan 23, 2023
Thank you for the kind words, Pat! Let us know if we can be of any assistance in the future. Thanks for choosing Altra!
Thamara L.
Posted
Kate is an excellent Representative everything was explained in details. She went above an beyond to assist me with my loan process, personal account and even credit card. The best experience I’ve ever had with a bank.
Response from Altra Federal Credit Union· Jan 23, 2023
This is so great to hear, Thamara! We think Kate is pretty awesome too! Thanks for choosing Altra!
Arielle M.
Posted
My representative, I believe her name was Jane, was very friendly and informative. I called to add travel notes to my account and she even recommended a service to me for travel. While conversing I wondered if there were any branches in Washington state, and she let me know about the option to search partnered credit unions in the area. She was great.
Response from Altra Federal Credit Union· Jan 17, 2023
Thank you for sharing your experience, Arielle! We appreciate you choosing Altra to help you live your best life!
Kay S.
Posted
I wanted to extend my loan for repair purposes. The person I worked with was very friendly and efficient. Answered any questions I had promptly. I am very happy with the outcome and my experience with Altra.
Response from Altra Federal Credit Union· Jan 11, 2023
Thank you for sharing your experience, Kay! We're happy to hear everything went well for you! Thanks for choosing Altra!