AndersenReviews of andersenwindows.com

My wife solicited a consultation & price quote from Anderson. For just 7 windows & 1 sliding glass door, the quote was a stunning EIGHTY-THOUSAND dollars! I thought they must have inadvertently added a zero. No thanks, Ander$on.

Andersen doors EMCO customer services es lo peor que puede haber no recomiendo esta compañia tengan cuidado hablan de garantia no existe devolver el producto buena suerte llamar customer services suerte y es mejor que hagas un curso no de english si no de Chinese indu que locura

I have used Anderson windows for 30 years. I will Never. Buy another one. We had a patio door with the internal shades installed in February, on the 25th, 2026. It was a 5k$ door- which of course included the install. I was hesitant to buy a patio door with the shades on the inside, because what happens when they break? They have a good warranty. So I bought it. On March 26th, was raising up the shade with the slider and it broke. Not only broke the slider, but the track it was on is also coming off. I called the warranty number, was on the phone with them for 45 minutes /. They accessed my phone, they had me take measurements, they had me go inside and outside to see the door. The part is covered. However to have a technician come out to evaluate the door.. Four HUNDRED dollars. I said no. And I will no longer buy Anderson. Nor will I recommend Anderson. If you are looking for a patio door, do not buy the one with the shades on the inside.

Anderson windows are the absolute worst! When I purchased my home the Anderson windows had been all replaced new within 4 years. I had a huge 70 “ window replaced within the first year of purchasing under warranty due to a seal fail. I had to pay for labor. The entire window was discolored and had bubbles in it. That was the end of my warranty. Now I’am stuck with windows that all leak air very badly in the winter. I can’t close them correctly, top up all the way up and bottom down all the way down, so 90% of my windows don’t lock. Please, please do not waste your money on these windows, from someone who has no choice but to live with their defective windows at this point.

Total scam. Order 2 x shoes in size 7. They shipped one in size 8 and one in size 9. Now they are trying to charge me for shipping product back. Avoid this company. Pretending to be a Canadian company. NOT!!!

The Andersen cord operated enclosed mini blind windows are awful. From the start, the blinds will not close all the way. The salesman told me straight faced that the Pella magnetic windows with enclosed blinds could "wear out". I told him I didn't think magnets would do that. Ridiculous but my spouse wanted to do business with this dealer and not Pella so we bought 12 various size windows. From the start, the blinds rarely would close all the way and several barely move. My friend's magnetic Pella are twice as old and still work flawlessly. We had ours installed in 2020.

1-Star Review: Misleading Sales Practices and Poor Customer Service We had high expectations for Andersen Windows & Doors given their reputation, but our experience was deeply disappointing and unprofessional. The Issue: During our initial consultation, salesperson Stephen explicitly promised an 8-10 week lead time for our front door installation. We made our purchasing decision based on this timeline. After placing our order, we were informed the actual timeline would be 16-20 weeks - literally double what we were promised. Their Response: When we escalated this significant discrepancy to management, we were offered only a token $500 discount despite the material misrepresentation of delivery timelines. Sidney from their team was unprofessional and dismissive throughout our attempts to resolve the situation. The Outcome: Rather than work with us to find a reasonable solution for their misleading sales practices, Andersen chose to walk away from the business entirely. This experience suggests either poor internal communication between sales and operations, or intentional bait-and-switch tactics. Either way, customers deserve accurate information upfront, not promises that can't be kept. We cannot recommend Andersen Windows & Doors based on this experience. Shop elsewhere if timeline reliability and honest communication matter to you.

The door looks decent but after a few years the hinges start to give and the door sags and drags on the frame so the hinges need adjusted, I adjusted them to the max. After that I had to have a person from Anderson come install new hinges and a new seal which cost me $300, then a few years later which is now it’s happening again. I would not recommend Anderson doors.