Askanexpertonline.comReviews of askanexpertonline.com

Simplicity and personal contact.

Safety concern. Not being able to call my home number from my cell phone was very concerning. Several attempts were made to unblock my cell phone by another help agent(not your company) and the problem was not resolved. Greg was very patient, tried several solutions, stayed with the problem until the solution was found. We are very senior citizens and the ability to make contact and be assured everything is OK is important. 6/16/24.

Patient and kind for an inexperienced senior person

Very polite, knowledgeable, thorough and helpful in future steps if I still have an issue.

Very quick and to the point

My roku youtube app wasn't working correctly yet all other apps worked fine. Ì was given many steps to troubleshoot including rebooting the the TV. I un-installed and re-installed the youtube app and that didn't work. Only other option was to set roku back to factory setting and re-install it. That finally worked!

My question was answered but I didn't know it was going to cost me 30.00. I am on fixed income and had I known this I would not have used it.

Yes the expert was knowledgeable Was helpful and humain It