AWeberReviews of aweber.com

Michelle was great! She was a tremendous help! Thank you

I have been with AWeber for less than a month. As a REALTOR®, we as agents, uses a lot technology and systems. Unfortunately, there is usually a learning curve. However I switched from a well known email provider and came over to AWeber due to their reputation for having great customer support team. I can say, I am VERY IMPRESSED. Just worked with Will P. who assisted me efficiently and courteously with an issue. Received my technical solution in like 15 min and now have time to move on to my next project. Very happy & please to say they are part of my team!!!

Mary has been with Aweber many years and I was lucky to be speaking with her, she knows her product, so when I get started, I hope I get her on the phone, please give her a raise

fast, concise, helpful. answered in simple detail. gave links.

Will P was very friendly and helpful. Answered all my questions and solved my issue

Amanda W. from Aweber discovered my issue immediately and also provided a quick fix that solved all my click automation difficulties instantly! I was following the wrong instruction I found with a Google search and she got be back on track.

It's been a while since I wrote newsletters. Honestly, I've been putting it off as I wasn't happy with how they looked (I'm not terribly tech-savvy!). However, a problem with my website's subscription button led me to sending an email asking for help. Michelle couldn't have been more patient or helpful, instantly pointing me in the right direction, remotely 'holding my hand' by guiding me through what I needed to do. I was considering moving to another provider, but no longer! That customer support was excellent! Thank you, Michelle!

Michelle K. responded very quickly and escalated for resolution while also providing interim solutions so that I would have the information I needed. She followed up before I was even aware of the interim solutions with the issue already fully resolved which was so helpful!