Emma R.
Posted
Terrible website terrible customer…
Terrible website terrible customer service very misleading scammers do not use

Poor
6 reviews
BabiMate is a trusted provider of innovative, safe, and high-quality baby products designed to simplify parenting and enrich the early years of your child's life. We're here to deliver peace of mind to parents worldwide, since you have enough on your plate already.
BabiMate (babimate.com) has 6 customer reviews on Consumer Courier, with an average rating of 2.8 out of 5.
6 approved reviews, newest moderated first
Emma R.
Posted
Terrible website terrible customer service very misleading scammers do not use
Grønlænder
Posted
I bought two different things from this at 6th June 2025 I still have not received them yet at 23rd July 2025 So sad cause I paid 310DKK
Response from BabiMate· Jul 26, 2025
Hi Grønlænder, Thank you for bringing this to our attention, and I'm so sorry you did not receive your order. We don't see your name attached to any order--would you kindly send us an email at [email protected] with your order number so we can see what happened to your package? I greatly apologize for any inconveniences this might have caused and would be thrilled to find a way to make this right. Thank you!
Edward De P.
Posted
Product is ok, but Babimate is a dropshipping company. They are buying products in China and delivering it straight from the factory to the client... So you can basically buy it 90% cheaper on Alibaba or Temu
David H.
Posted
We received the babimate timely. But I was extremely happy about was the support, service and kindness. I bought one for my grandson, not realizing it was the wrong color for a boy. I asked them to exchange for another. No hassle at all! They asked me to donate the one I had. Wow! Truly amazed fir a wonderful experience.
Judith
Posted
Great service from placing the order to delivery, I was kept informed of when it was going to be delivered.
Alex
Posted
After some delivery issues (not BabiMate’s fault) the support team were brilliant and sorted within minutes. Extremely friendly and professional so would highly recommend both product and company.
Response from BabiMate· Dec 7, 2023
Alex, thank you so much for the kind words! We really appreciate the support and hope you enjoy your BabiMate purchase :)