BedStoryReviews of bedstory.com

We were having problems with the comforts of are bed they helped resolve this in minutes and over the weekend very impressed

Very good product, firm and comfortable. Extraordinary customer service

Great Experience! Fast Delivery! The bed actually impressed me. I have severe spinal damage and for many years I slept at the 100 setting on a Sleep Number bed. I ended replacing the Sleep Number bed with an Extra Firm bed from Bed Story. I’m extremely happy with the sleep, the quality and the price! Highly recommend.

I had great difficulty with comfort on the firm mattress pad I bought to help with back pain. It was impossible to return it due to bulkiness once it was opened so they offered me a generous rebate to offset the cost which I never expected. Their response time was excellent and the agent very understanding and respectful. If I have any further weddings needs, I would definitely consider them?

As of this moment I haven't purchased a mattress from bedstory yet but I did contact their customer service for help and direction for what mattress is best suited for me. Their customer service was amazing! So helpful and attentive! When I do decide to purchase a new mattress I wouldn't hesitate to get it from them just going on my experience so far.

I had a really positive experience with BedStory. The mattress itself was good quality and comfortable, and it worked well for me initially. Unfortunately, due to some medical changes, I needed a firmer level of support and could no longer use it. Even though I was slightly outside the trial period, their customer service team was very understanding and took the time to review my situation. They communicated clearly, responded quickly, and worked with me to come to a fair resolution, which I truly appreciated. They also provided helpful suggestions to improve firmness, which showed they genuinely care about their customers. Overall, I’m very happy with how they handled everything and would definitely recommend them based on their customer service and willingness to help.

Very fast response to my issue. The team was professional, attentive, and truly helpful throughout the entire process. They handled everything quickly and efficiently, making the experience smooth and stress-free. Excellent customer service—highly recommended! Thanks

Excellent customer that service kept me informed every step of the way. Hassle free return!