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BetterMed Urgent Care Reviews | Read Customer Reviews of bettermedcare.com

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Health & Medical
Hospital & Emergency
BetterMed Urgent Care

Hospital & Emergency

BetterMed Urgent CareReviews of bettermedcare.com

3200 Rockbridge St., Richmond, Virginia

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4.4

Great

4,547 reviews

BetterMed Urgent Care4.4

Reviews4,547 About Contact

About BetterMed Urgent Care

BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.

BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.

Also known as: bettermedcare.com
Website: bettermedcare.com
Category: Hospital & Emergency
Location: Richmond, Virginia
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 15% of reviews.
Most recent review: December 2024.

How we calculate scores

Rating breakdown

5 star77%
4 star7%
3 star4%
2 star4%
1 star8%

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Contact & location

(804) 386-0200
bettermedcare.com
[email protected]
3200 Rockbridge St.Richmond, VA 23230

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BetterMed Urgent Care reviews

Showing 327 reviews with 4 stars · Clear filters

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Patient
Posted Jul 26, 2019
Great service
Great service
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Philip Z.
Posted Jul 26, 2019
Service
I was in from Chicago on vacation.The service my wife received was excellent.
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D.Lucy
Posted Jul 26, 2019
We like BetterMed because they get us…
We like BetterMed because they get us in and out quickly. The reason for only 4 stars is because they don't accept CareCredit nor the medicaid insurance. Other than that I like it there. Maybe in the future BetterMed will consider these options.
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Patient
Posted Jul 25, 2019
In & out quickly...BUT...
In & out quickly...BUT... I felt like the provider I saw was belittling me for waiting to come in 3 days after my symptoms started. I explained to him that I had been at work and it was my only day off for the week. I was unable to get to an appointment at my PCP so I chose to come to urgent care. I felt like the provider didn't care.
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Laura
Posted Jul 25, 2019
I have only used Better Med twice
I have only used Better Med twice. Both times we were seen quickly. They took care of the problem with only one visit. They are a little expensive, but you are paying for the convenience.
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Patient
Posted Jul 25, 2019
Needs were met
Needs were met. All staff was very courteous. Would recommend to others.
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Patient
Posted Jul 25, 2019
Good people
Good people, quick service.
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