Patient
Posted
Positive experience.
My PA came in with knowledge, was efficient and took in all the information I provided and acted on it. Her bedside manner was professional yet kind and for the first time in a while, I felt “heard”.

Great
4,547 reviews
BetterMed Urgent Care is a top urgent care practice with multiple locations across the Greater Richmond area, Fredericksburg and North Carolina. Founded by a group of high-trained E.R. physicians, BetterMed was designed with your comfort and convenience in mind. When you or a loved one feels under the weather or requires prompt non-emergency care, we're here for you. 7 days a week, 365 days a year.
BetterMed Urgent Care (bettermedcare.com) has 4,547 customer reviews on Consumer Courier, with an average rating of 4.4 out of 5.
Showing 3,493 reviews with 5 stars · Clear filters
Patient
Posted
My PA came in with knowledge, was efficient and took in all the information I provided and acted on it. Her bedside manner was professional yet kind and for the first time in a while, I felt “heard”.
Patient
Posted
Very caring and thoughtful staff. Very thorough too. Exceptionally fast results.
A W.
Posted
I was very pleased with my service. Everyone I interacted with from the phone calls to the to physical contac were all done in a kind, comforting and with care manner.
Anne S.
Posted
The service at BetterMed Urgent Care was TOPS !! As soon as I checked in, I was a brought back to a room. The entire process from start to finish, including X-rays, was less than an hour. Everyone from the front counter, the P.A. and all others I came in contact with .... were exceptioinally nice and courteous.
KIMBERLY P.
Posted
Efficient, polite and professional
Patient
Posted
Excellent service!
Patient
Posted
BetterMed gives excellent customer service!! Their staff does a great job! Had 3 COVID tests there and they are the best!
Patient
Posted
outstanding job keep up the good work.