Average
484 reviews
Your one stop shop for Affordable Cycling Apparel & Accessories, without compromising Quality. Rated number 1 in 2018 for most unique Cycling Apparel Online. We carry various cycling products ranging from Cycling Apparel, Cyclist Accessories and Bicycl...
Bicycle Booth (bicyclebooth.com) has 484 customer reviews on Consumer Courier, with an average rating of 3.2 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Alan H.
Posted
Excellent quality and exactly as described. Couldn’t have asked for better.
Response from Bicycle Booth· Dec 26, 2020
Hello Allan, Thank you for sharing your review with us. We are happy that you liked our product, We are working very hard to meet expectations such as yours. We'll do our best to ensure that the quality will be maintained if not Improved. Stay safe! -Team Bicycle Booth
Jeff R.
Posted
I ordered my jersey and received it in a descent amount of time. I received several updates letting me know the status of the order. It did take about 2-3 weeks but I didn’t spend the extra money on expedited shipping and with Covid it was within reason. The jersey itself feels good and is good quality. They do run a little small so keep that in mind. Also I was looking for a specific item that I could not find on their website. I emailed them and received a prompt reply. All and all a pleasant experience and I will order from them again.
Response from Bicycle Booth· Dec 26, 2020
Hello Jeff, Thank you for showing your support to us and giving your time sharing this to the community. We make sure to take care of every aspect of our customer care and shopping experience for everyone. We are constantly finding ways to improve our delivery time to better the service and are putting every bit of comments and concerns to elevate our customer experiences during and after sales. We look forward to be of service with you again in the future. Thank you for your support! Team Bicycle Booth!
Richard C.
Posted
I've made multiple orders with BB and am very satisfied. The quality of the gear is first rate. When I placed a fairly large order and qualified for a pair of free sports glasses, I expected a cheap pair of sunglasses. I received a first-class pair of sports glasses with several spare lenses. Great stuff. The shirts I bought were all very good to great. I like 'em.
Response from Bicycle Booth· Dec 23, 2020
Hello Richard, Thank you for showing your support to us and giving your time sharing this to the community. We make sure to take care of every aspect of our customer care and shopping experience for everyone. We make sure to give our customers a VIP experience. We look forward to be of service with you again in the future. Thank you and Happy Holidays. Bicycle Booth Team!
Ev-
Posted
I’m very happy with the overall service from Bicycle Booth. Loved the look and quality of the shorts I ordered. They arrived in a timely manner and the fit is great!
Response from Bicycle Booth· Dec 23, 2020
Hello Ev, Thank you for taking time sharing your experience with us. We are working very hard to meet expectations such as yours, glad that we hit the mark! We look forward to be of service with you again in the future. Team Bicycle Booth.
Marilyn L.
Posted
I had placed n order in October. I immediately realized I had ordered the wrong size and emailed to correct. Christopher helped me to correct. One of the items was shipped with the updated size, while the second one was not. I again contacted Christopher, who, once I sent a pic of the wrong size item , said a replacement would be sent, which indeed it was. I had readseveral very bad reviews, however my experience has been extremely positive, with the quality actually being much better than my expectations. I will not hesitate to placeanother order and definitely compliment the company on their customer service. Marilyn
Response from Bicycle Booth· Dec 21, 2020
Hello Marilyn, Thank you for sharing your review to us. We are happy that you are satisfied with our customer service. We are lucky to have Christopher in our team. We'll make sure to share this feedbacks to our store team to better the service even more! We look forward to be of service with you again in the future. Stay safe! Team Bicycle Booth.
Justin
Posted
Excellent. In the end, Bicycle Booth came through! I discussed dealing with a missing item right away but back and forth emails along with life in 2020 took me way beyond the 30 day return policy. Bicycle booth still refunded me for the item they didn’t send me which I am grateful for and Miguel was very friendly on customer service side. This is a good company
Response from Bicycle Booth· Dec 19, 2020
Hello Justin, Thank you for your kind review. We are so happy to be able to resolve your case. We are always here to help our customer. Rest assured that we'll continue to improve to better the service and products. We'll make sure to share this to the store teams to let them know to continue the great work. Stay safe! Team Bicycle Booth
Randy P.
Posted
Excellent customer service love the product came on time will definitely be ordering again
Response from Bicycle Booth· Dec 18, 2020
Thank you so much for your review, We are working very hard to meet expectations such as yours, glad that we hit the mark! We'll make sure to share this to the store teams to let them know to continue the great work. Stay safe! Team Bicycle Booth
Marie
Posted
Good quality and price
Response from Bicycle Booth· Dec 17, 2020
Hello Marie, Thank you so much for taking the timeout to share your experience with us and the community. We are working hard to meet expectations such as yours and we are glad that we have hit the mark. We'll make sure to share this feedback to our store team to better the service even more! Stay safe Team Bicycle Booth
