customer
Posted
GREAT SERVICE!!!
GREAT SERVICE!!!, Thanks for your help. Highly recommend this service.
Response from Birdeye· Mar 21, 2025
Thank you for choosing Birdeye!

Great
634 reviews
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 443 reviews with 5 stars · Clear filters
customer
Posted
GREAT SERVICE!!!, Thanks for your help. Highly recommend this service.
Response from Birdeye· Mar 21, 2025
Thank you for choosing Birdeye!
Lianna
Posted
Thorough training from staff and regular follow up from staff to ensure we are maximizing Bird Eye's abilities. Easy to contact tech support. Jitender the senior customer success manager has been wonderful to deal with
Response from Birdeye· Mar 21, 2025
We truly appreciate your positive feedback, Lianna!
Emma
Posted
Ridhima was very helpful explaining things to me and giving advice. Thank you so much!
Response from Birdeye· Mar 21, 2025
We're thrilled to know you had a positive experience with Ridhima, Emma. Thank you for choosing Birdeye!
Trent L.
Posted
Excellent product with great technology, with the ability to streamline our systems.
Response from Birdeye· Mar 20, 2025
Thank you for your fantastic feedback, Trent!
Waterpoint Asset M.
Posted
Clear and easy communication from trainer. Well presented.
Response from Birdeye· Mar 18, 2025
Thank you for your positive review!
Viddy
Posted
It was really user friendly
Response from Birdeye· Mar 18, 2025
Thank you for your positive feedback, Viddy!
Lina P.
Posted
Ridhima was very helpful in assisting me with my business exposure.
Response from Birdeye· Mar 18, 2025
Thank you so much for sharing your experience with Ridhima, Lina!
Michael H.
Posted
The team have been extremely helpful and have sorted all my issues, and going above and beyond to make sure my system is working when I've not been able to keep on top of things. it has been a great experience so far.
Response from Birdeye· Mar 14, 2025
Thank you for sharing your experience, Michael! We truly appreciate your support.