Lauryn
Posted
Shraiya was amazing!
I had an amazing experience working with Shraiya Bansal. She was extremely pleasant, professional, and helpful. She helped make the learning process super easy. Highly recommend!

Great
634 reviews
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Lauryn
Posted
I had an amazing experience working with Shraiya Bansal. She was extremely pleasant, professional, and helpful. She helped make the learning process super easy. Highly recommend!
Raymond A.
Posted
My experience with Birdeye has been nothing short of incredible. Each team member I spoke to has been kind, informative, and extremely helpful. We appreciate everything they have done for us and I'm so grateful to everyone there!
Emily W.
Posted
This software is extremely user friendly which is beneficial for our clientele. Support has always been helpful in assisting with any issues we've come across. Would definitely recommend their product!
Julia W.
Posted
Customer support has been quick to respond and helpful in resolving any glitches or issues we've come across. This software is perfect for our clientele in order to monitor and manage their online presence.
Carl P.
Posted
Thank you for the great customer service.. fast and easy!!
Brent S.
Posted
The tech that helped me was extremely and got us through what we needed help with. I would highly recommend Birdeye to all businesses.
Peggy P.
Posted
We have had a good experience with Birdeye! They have been really helpful in the transition to them, making it run really smoothly. They are very quick to help resolve any problems and make my job a lot easier! I highly recommend their services!
Allen
Posted
The staff at Birdeye are very patient to answer all my questions. Our company has received over 1100 reviews in just a few years and this as helped us grow greatly. I highly recommend Birdeye!