Tom Grady Tom Grady Real E.
Posted
It's been a painless experience.
The system is user friendly and Rabih explains things really well.

Great
634 reviews
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Tom Grady Tom Grady Real E.
Posted
The system is user friendly and Rabih explains things really well.
Melissa
Posted
Very informative. Rabih did a great job! I've learned a lot of new features today which I'm about to implement in our website.
James
Posted
We recently switched from Podium. More features, lower pricing, transition & onboarding with the Birdeye team has been very seamless.
Nicole C.
Posted
We love Birdeye and it is a great way to capture our customer's feedback and continue to grow and improve for them!
RLF A.
Posted
Very quick to respond to our business needs!
Valerie P.
Posted
Birdeye is super user friendly and has all our needs with reviews and review management. Would recommend Birdeye to any business.
c.singeorzan S.
Posted
Amazing Team and great Help I highly recommend this team .They very thorough with every info and they teach you and guide you to build your social business to the right path. Thank you very much for your patience and time 😊xx Cristina
Esther K.
Posted
Staff member was easy to communicate with and made it very easy for me to understand