Chaun M.
Posted
Great software
Great software
Response from Birdeye· Apr 7, 2025
Thank you for your feedback, Chaun!

Great
634 reviews
Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.AI Coworkers → Do the JobsJay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.Agents → Do the WorkEach coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.Enterprise-Ready → Built for ScaleSSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Birdeye (birdeye.com) has 634 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 443 reviews with 5 stars · Clear filters
Chaun M.
Posted
Great software
Response from Birdeye· Apr 7, 2025
Thank you for your feedback, Chaun!
EVICT-A-PEST
Posted
Jitender Behl has been great making the review process so much easier by uploading our customer base each week saving us time
Response from Birdeye· Apr 2, 2025
Thank you for sharing your experience with Jitender!
Tony P.
Posted
Rhidima is a star, did her best to resolve what is a very unusual situation.
Response from Birdeye· Mar 31, 2025
Thank you so much for sharing your experience with Ridhima, Tony!
Leichhardt St D.
Posted
Great communication and assistance with the Birdeye program. I have a better understanding of how to use the platform within the one zoom call.
Response from Birdeye· Mar 31, 2025
Thank you so much for sharing your experience with us!
Darlene
Posted
Great service with reviews and social birdeye to google posting extremely helpful
Response from Birdeye· Mar 26, 2025
Thank you for your wonderful feedback, Darlene!
Felicity H.
Posted
Thank you for being helpful appreciate the support with me and staff
Response from Birdeye· Mar 25, 2025
Thank you for your amazing feedback, Felicity!
LUCIA L.
Posted
Good help from Ridhima to know the Birdeye platform
Response from Birdeye· Mar 25, 2025
Thank you for sharing your experience with Ridhima, Lucia!
Artwork S.
Posted
I’m a new customer to Birdeye, i started with them 5 weeks ago, I have already seen an increase on my website traffic within the first month! The employees go out of their way to be helpful. I’m pleased and pleasantly surprised at all their attention to my small business. I truly believe they care about me and my company. I would highly recommend them to any business.
Response from Birdeye· Mar 25, 2025
Thank you for your kind words! Your trust and recommendation mean everything to us, and we’re excited to keep helping your business thrive.