Rhoda
Posted
Tanya Soler could not have been nicer…
Tanya Soler could not have been nicer or more efficient.
Response from Bitcoin IRA· Nov 25, 2024
Rhoda, thank you for your review of Tanya - we appreciate you!

Excellent
429 reviews
Bitcoin IRA is the world's first, largest and most secure* crypto IRA platform that allows customers to purchase Bitcoin and other digital assets for their retirement accounts using a 24/7 self-trading platform.Since 2016, Bitcoin IRA has processed over $2 billion in transactions, onboarded more than 170,000 users, and received more than 3,500 5-star customer reviews. Bitcoin IRA has been featured extensively in the media, with coverage in Forbes Magazine, CNBC, and The Wall Street Journal, among other major publications.
Bitcoin IRA (bitcoinira.com) has 429 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 403 reviews with 5 stars · Clear filters
Rhoda
Posted
Tanya Soler could not have been nicer or more efficient.
Response from Bitcoin IRA· Nov 25, 2024
Rhoda, thank you for your review of Tanya - we appreciate you!
robert T.
Posted
Maribel was the best!
Response from Bitcoin IRA· Nov 18, 2024
Thank you for your great review, Robert
William B.
Posted
Cordial and knowledgeable.
Response from Bitcoin IRA· Nov 11, 2024
Thanks for your five stars, William!
John B.
Posted
My agent was extremely helpful in confirming my last few transactions. I am very happy with the customer service and meeting my expectations above and beyond, Thank you,
Response from Bitcoin IRA· Nov 11, 2024
John, we're happy to hear that you received 5-star service. Thank you for taking the time to share your review.
Bill
Posted
Joelle was pleasant and very helpful explaining the process.
Response from Bitcoin IRA· Nov 11, 2024
Bill, thanks for sharing your great service experience with Joelle - if you need anything in the future, don't hesitate to reach out.
Tracy T.
Posted
Bitcoin IRA has the best security measures. We took a disbursement and Tanya Soler, Customer Service Supervisor, handled the secure Video Verification Call with the highest level of courtesy, professionalism, and thoroughness. We feel totally secure with BitcoinIRA and thank them every day for their extraordinary security, protections, and Customer Service - awesome job Tanya!
Response from Bitcoin IRA· Nov 11, 2024
Hi Tracy, thanks for leaving such a detailed review of your experience with Tanya. We're happy to hear that you're loving the extra steps we take to keep your account secure, and we've shared your feedback with the team.
Ocean
Posted
Leslie scheduled a zoom call today to complete ID verification and other account transactions. There were some business process and technical issues, not of her making though. She calmly and patiently resolved them working with colleagues. On my side too there were issues but she did not rush me. Plus she listened and addressed all of my questions to my satisfaction. Exceeded my expectations. Overall it was pleasure to do business with Leslie ! Thank you !
Response from Bitcoin IRA· Nov 6, 2024
We're glad that Leslie was able to give you a great service experience despite the technical issues, Ocean. Thanks for your five stars!
Rose
Posted
Joelle T. provided personable, friendly and efficient service. She had excellent knowledge of the BitcoinIRA procedures and was able to answer all of my questions without hesitation. She was also very patient and was happy to help me and didn’t seem rushed or in a hurry at all. Please give a great raise to Joelle come performance review time; good customer service representatives seem to be few and far between these days. Thank you Joelle and continued success to you!
Response from Bitcoin IRA· Nov 6, 2024
Rose, thank you for leaving such a detailed review about your experience with Joelle. We're glad she was able to help you - we've shared your feedback with her and the team!