Excellent
3,797 reviews
Bivvy Pet InsuranceBivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Bivvy Pet Insurance (bivvy.com) has 3,797 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 102 reviews with 3 stars · Clear filters
Kristina
Posted
I was expecting written info on what my policy covers and how to make claims, etc.
Response from Bivvy Pet Insurance· Jul 10, 2020
Hi Kristina, you can find your policy documents in the pet parent portal you created at sign up! Plus, that's where you file claims.
Ana
Posted
I tried signing up several times from the app but was unable to. However, once I accessed your website on a desktop computer, it was a simple process. ETA: As the company pointed out, it was NOT an app. However, the mobile-friendly website would not let me complete the sign-up process. I had to try from a desktop computer before I was able to complete the process. Because of that, my review rating stands.
Response from Bivvy Pet Insurance· Jul 10, 2020
Hi Ana, we don't have a mobile app. Just a website that's mobile, tablet and desktop friendly! You can log in to your account at any time from www.bivvy.com/login
Wendy
Posted
It was easy but now how do I Get into my policy? I haven’t even received an email with my policy? Did I just get scammed? I hope not
Response from Bivvy Pet Insurance· Jul 9, 2020
Hi Wendy, when you signed up you created an online account. All you have to do is log in to view and print your policy documents! We also sent you a welcome email to the address on file. Please check your spam folder for a message from [email protected] in case our message went there on accident.
Lisa
Posted
I have been trying to contact Bivvy and there is no way to speak to someone directly
Response from Bivvy Pet Insurance· Jul 9, 2020
Hi Lisa, you can contact us in a few different ways! First, our phone number is 855.434.3744. You can also send us an email at [email protected], ask a question on our website or send us a message on social media!
Pat
Posted
I tried to sign up several times thru Facebook ad but could not complete. Went to website and completed process in minutes. I have not received a card or any paperwork showing that I have insurance when I go to vet. Please send something to verify I have this insurance.
Response from Bivvy Pet Insurance· Jul 6, 2020
Hi Pat, we're glad you got through! With Bivvy you won't get an insurance card as you can go to any licensed vet and we work with you directly for reimbursements! You can see and print your insurance policy documents from your online account at any time.
Terry
Posted
Called with questions on wednesday June 30 no one has called me back
Response from Bivvy Pet Insurance· Jul 6, 2020
Hi Terry, we're sorry to see we missed your call! We'll be in touch shortly.
Charleen
Posted
No opinion i just signed up.
Response from Bivvy Pet Insurance· Jul 6, 2020
Welcome, Charleen! We hope to provide you with a 5-star experience in no time!
Robert
Posted
So far have not received any communication or contract. Peculiar!!!!
Response from Bivvy Pet Insurance· Jul 2, 2020
Hi Robert, we have been sending you emails to your address on file! Please check your spam folders and make sure our address ([email protected]) is filing to your inbox correctly. As for you contract documents, they're stored for viewing and printing in your pet parent portal. You can log in to review your policy documents at any time!
