BraceLabReviews of bracelab.com

2609 Atlantic Avenue, Raleigh, North Carolina

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4.7

Excellent

3,636 reviews

BraceLab4.7

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About BraceLab

At BraceLab, our mission is to provide you with the best medical braces on the market so that you can get back to doing the things you love, as quickly as possible. BraceLab is the exclusive distributor of Push® premium braces in the United States.

BraceLab (bracelab.com) has 3,636 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.

Also known as: bracelab.com
Website: bracelab.com
Category: Health Equipment
Location: Raleigh, North Carolina
Listed on Consumer Courier: 2026

About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
The score is the plain average of the published reviews on this page.
The company replied to 91% of reviews.
Most recent review: June 2026.

How we calculate scores

BraceLab reviews

Showing 319 reviews with 4 stars · Clear filters

Jayson D.
Posted Nov 7, 2023
Ordering process was simple.
Ordering process was simple.
Response from BraceLab· Nov 8, 2023
Thank you Jayson for your review! We are glad to know that the ordering process went smoothly for you!
Charles P.
Posted Nov 3, 2023
Easy to order and it was received…
Easy to order and it was received quickly The product itself was a disappointment as it didn't work to the level I expected
Response from BraceLab· Nov 3, 2023
Thank you for your feedback, Charles, We are happy that the website worked well for you, but in regards to the brace working for you please reach out to our Support Team for them to help you troubleshoot the brace or initiate a return/exchange.
K H.
Posted Oct 31, 2023
shipping was quick thank you
shipping was quick thank you
Response from BraceLab· Oct 31, 2023
Thank you for your review! We are glad you had a positive experience with us at BraceLab!
Cate
Posted Oct 26, 2023
Best on the market, with one gripe
Most durable, comfortable, and effective thumb splint on the market. Website is very user-friendly. My one gripe is having to buy a new brace whenever the velcro wears out, which is too often. For the price, it seems like you could make a design where the velcro straps are replaceable or find more durable velcro.
Response from BraceLab· Oct 26, 2023
Cate, thank you for your feedback. As BraceLab serves as the exclusive distributor of the US, we carefully consider and relay this feedback to the manufacturer.
Janet
Posted Oct 25, 2023
Seems great.
Seems great.
Response from BraceLab· Oct 25, 2023
Thank you Janet for your review! We are happy to know you are enjoying your brace!
Roy
Posted Oct 22, 2023
Good customer service when an exchange…
Good customer service when an exchange was needed. However, the website should have contained more information about the product.
Response from BraceLab· Oct 23, 2023
Thank you for your review. We're pleased to hear that you had a positive experience with our customer service team when you needed an exchange and your feedback is valuable to us.
Tamera S.
Posted Oct 20, 2023
The brace is great
The brace is great. My thumb is not. Past the stage the brace gives any comfort.
Response from BraceLab· Oct 23, 2023
Thank you for your review Tamera! We appreciate your feedback!
Kristin R.
Posted Oct 11, 2023
I like how low profile the brace is
I like how low profile the brace is. It takes a little getting used to but I like being able to manipulate its shape/size.
Response from BraceLab· Oct 11, 2023
Thank you Kristin for your review! We are happy to know that you are enjoying your brace!

BraceLabReviews of bracelab.com

About BraceLab

About these reviews

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BraceLabReviews of bracelab.com

BraceLab reviews

Ordering process was simple.

Easy to order and it was received…

shipping was quick thank you

Best on the market, with one gripe

Seems great.

Good customer service when an exchange…

The brace is great

I like how low profile the brace is

About BraceLab

About these reviews

More in Health Equipment, North Carolina

Aeroflow Urology

Aeroflow Breastpumps

Sell CGM

CandidPro

BraceLab reviews

Ordering process was simple.

Easy to order and it was received…

shipping was quick thank you

Best on the market, with one gripe

Seems great.

Good customer service when an exchange…

The brace is great

I like how low profile the brace is