Kátia A.
Posted
Worst customer service!!!!!!!
Worst customer service!!!!!!!
Great
295 reviews
We sell luxury Brazilian Cosmetics. We choose to work with the best Brazilian premium beauty products.
Brazil Keratin (brazil-keratin.com) has 295 customer reviews on Consumer Courier, with an average rating of 4.3 out of 5.
Showing 44 reviews with 1 star · Clear filters
Kátia A.
Posted
Worst customer service!!!!!!!
Wendy Corado order #.
Posted
there is no one to help me. My package was stolen, dhl left it at night without me signing. and I send them an email and I call them on the phone and nobody helps me
Nancy Anne B.
Posted
I couldn't get past the smell - it was not what I have come to expect for rosemary infused products - it was not soothing.
Jacqueline M.
Posted
I never received the product, I lose my money and this company never did an answer.
Response from Brazil Keratin· Jan 20, 2020
We are very sorry Jacqueline that we could not work this out. All our shipping is insured and processed by DHL. Unfortunately, as DHL has proof of Delivery we are not able to refund your order: https://i.imgur.com/jR5nfWt.png