Poor
486 reviews
B-Stock SolutionsReturned and overstock inventory represents a $500 billion a year problem for retailers and implementing an efficient and outside-of-the-box solution is a must in today's competitive environment. By combining technology with data-driven methods, B-Stock is revolutionizing how organizations approach their excess merchandise.
B-Stock Solutions (bstock.com) has 486 customer reviews on Consumer Courier, with an average rating of 2.6 out of 5.
Showing 176 reviews with 5 stars · Clear filters
Mohammed A.
Posted
Always get Help and fast answer
Response from B-Stock Solutions· Jul 23, 2025
Thank you for the great feedback! We're so glad to hear that you've consistently received fast and helpful support. We're always here when you need us!
Ginger S.
Posted
The customer service at B-Stock has been truly excellent. While there were some major communication issues with my email address initially, we were able to resolve things over the phone, which I really appreciated. Kristi and Alice have both been incredibly helpful, professional, and kind throughout the process. Recently, I’ve had a couple of uncommon disputes, and I was impressed by how honestly and fairly they were handled. I’ve unfortunately come across some sellers on the platform that didn’t seem very trustworthy—but I want to be clear, that’s not a reflection of B-Stock itself. My only suggestion would be to more closely monitor sellers with consistently poor reviews and take appropriate action where needed. It would also be a great improvement to have a feature that allows direct messaging on or off the platform to streamline communication. Overall, I’m grateful for the support and look forward to continuing to use B-Stock!
Response from B-Stock Solutions· Jul 17, 2025
Thank you so much for taking the time to leave such a thoughtful review! We're really glad to hear that Kristi and Alice were able to support you with care and professionalism, your kind words mean a lot, and we'll be sure to pass them along to both of them. We appreciate your feedback on seller quality and communication tools as well. You're spot on that keeping the marketplace trustworthy is a top priority. One of the best ways buyers can help is by using the seller rating tool on our Supply site. those ratings help us identify patterns and hold sellers accountable. We're so glad to have had you as part of the B-Stock community these past six months, and we’re looking forward to many more ahead. Thanks again for your feedback and support!
Timothy
Posted
My customer service rep Mary was fantastic!! She was able to help me in a quick manner and fix my problem. A+++ for BSTOCK customer service!!!!!!!
Response from B-Stock Solutions· Jul 15, 2025
Thank you so much for the enthusiastic review! We're thrilled to hear that Mary was able to quickly assist and resolve your issue. She truly is a rockstar! We’ll be sure to pass along your kind words to her. A+++ customers like you make our day!
Julie C.
Posted
I was very satisfied with my 1st purchase! I will await my package.
Response from B-Stock Solutions· Jul 7, 2025
Thank you so much for the 5-star review! We're thrilled to hear you were satisfied with your first purchase. We hope your order arrives quickly and meets your expectations, don’t hesitate to reach out if you need anything in the meantime. Welcome to B-Stock!
GHASSAN A.
Posted
Paola was very helpful, and responded .
Response from B-Stock Solutions· Jun 25, 2025
Thank you for the kind words! We're so glad to hear that Paola was helpful and responsive—she’s a valued member of our team, and we’ll be sure to share your feedback with her. We appreciate you taking the time to let us know!
Nick S.
Posted
Had a smooth and seamless experience on my first order.
Response from B-Stock Solutions· May 29, 2025
Thanks so much for the great feedback! We’re glad to hear your first order went smoothly and seamlessly—that’s exactly the kind of experience we aim to deliver. We appreciate you being part of the B-Stock community and look forward to supporting you on future orders!
Melissa
Posted
I had an issue with a truckload I received and Tina was able to assist me with a dispute that had been going on for months, she had it resolved in a day. It was nice to have someone so responsive on the other end.
Response from B-Stock Solutions· May 13, 2025
Thank you so much for sharing your experience! We’re thrilled to hear that Tina was able to step in and help resolve your dispute so quickly—especially after it had been ongoing for months. Her responsiveness and dedication to getting things done truly shine, and we’re glad it made a difference for you. We’ll be sure to pass along your kind words to Tina—she’ll be thrilled to know her support was so appreciated. Thanks again for being part of the B-Stock marketplace!
Fernando
Posted
I wanted to express my gratitude for your help in resolving my issue with B-Stock. Your professionalism and dedication stood out immediately, and you took the time. to fully understand my concern. Thanks to you, the issue was finally addressed, and I feel relieved and appreciative of the exceptional support you provided. thanks Ali from Costa Rica
Response from B-Stock Solutions· May 13, 2025
Thank you so much for your kind words! We're truly grateful you took the time to share your experience. It means a lot to hear that our support made a difference and that you felt heard and cared for throughout the process. We're always here to help, and it’s wonderful to know we could bring some relief and resolution to your situation. Thanks again for your thoughtful message—it made our day!
