Mark
Posted
excellent customer service
excellent customer service
Response from Burrow· Apr 5, 2026
Thank you so much, Mark! We’re so glad to hear that you had a great experience with our team, and we truly appreciate you taking the time to share.

Poor
553 reviews
Burrow makes furniture that works harder, so you can live easier.Our modular designs arrive in cleverly designed, easy-to-assemble components that fit through even the tightest spaces. And they show up in days, not months. Because great design isn’t just how it looks — it’s how it works.
Burrow (burrow.com) has 553 customer reviews on Consumer Courier, with an average rating of 2.6 out of 5.
Showing 157 reviews with 5 stars · Clear filters
Mark
Posted
excellent customer service
Response from Burrow· Apr 5, 2026
Thank you so much, Mark! We’re so glad to hear that you had a great experience with our team, and we truly appreciate you taking the time to share.
Nancy K.
Posted
We are extremely pleased with our operation console! It was easy to assemble and looks great!
Response from Burrow· Apr 5, 2026
Thanks for the glowing review, Nancy! We’re delighted to hear your Opera Console was easy to put together and looks great in your space. We hope you enjoy it for years to come!
Sarah K.
Posted
Just set up the bookshelf, but so far so good! It's attractive and easy to assemble.
Response from Burrow· Mar 12, 2026
Hi Sarah, Thank you for sharing! We’re so glad to hear that the bookshelf was easy to assemble and that you’re enjoying the look of it so far. We hope it continues to be a great addition to your space!
Alex V.
Posted
I love this company! I had a great experience getting a sofa that we love. Everything is done so thoughtfully, from the packaging to the customer service. Thank you!
Response from Burrow· Mar 12, 2026
Thank you so much for the kind words, Alex! We’re thrilled to hear you had a great experience and that you’re loving your sofa. It means a lot to know the thoughtful details stood out, and we hope that you enjoy your new piece.
Maddie C.
Posted
Good customer service. most boxes arrived at the same time.
Response from Burrow· Mar 11, 2026
Thanks for sharing this with us, Maddie! We're glad to hear that you had a positive experience with our customer experience team and that delivery was timely. We appreciate you taking the time to leave a review!
John P. O.
Posted
Timing accuracy quality
Response from Burrow· Mar 10, 2026
Thank you for your feedback, John! We're so glad to hear that you had a positive experience with us, and we truly appreciate you taking the time to share.
Rob
Posted
Shipping was quite fast and the tv stand is very nice. It is also extremely easy to put together but still seems very good quality.
Response from Burrow· Mar 10, 2026
Thank you for sharing your experience, Rob! We're so glad to hear the shipping was quick and that you're enjoying your TV stand. It's great to know the assembly was easy while still delivering the quality you expected. Enjoy your new piece!
Natalie P.
Posted
We are so pleased with our Index Media Console! My son came to help me put it together and was impressed by how easy it was to assemble and the organization of the screws. He also felt the tool tip shape made it faster to turn the screws. This piece is solid and looks is an attractive addition to our bedroom serving a duel purpose as a TV stand and bookcase for our photo albums. Communication re the weather related shipping delay was excellent.
Response from Burrow· Mar 10, 2026
Thank you so much for sharing this, Natalie! We're thrilled to hear you're enjoying your Index Media Console and that assembly went smoothly. It’s great to know the thoughtful design made the process easier, and we love that it’s serving both as a TV stand and a place to display your photo albums. We also appreciate your patience with the weather-related delay and are glad our team could keep you informed along the way. We're looking forward to welcoming you back when you're ready to shop again!