John C.
Posted
The best
The best , I love it!!!
Response from Buyincensewaterfall· Nov 23, 2021
We're happy to know that you love the product, John! Thank you for the 5 star rating.

Great
423 reviews
The Inscents Waterfall is a beautifully crafted ceramic incense burner that are designed to mimic the movement of flowing water. It is best paired with our wide variety of custom-made incense cones. Each scent is unique and promotes relaxation, relieves stress and anxiety.
Buyincensewaterfall (buyincensewaterfall.com) has 423 customer reviews on Consumer Courier, with an average rating of 4.0 out of 5.
Showing 287 reviews with 5 stars · Clear filters
John C.
Posted
The best , I love it!!!
Response from Buyincensewaterfall· Nov 23, 2021
We're happy to know that you love the product, John! Thank you for the 5 star rating.
Victor J A.
Posted
Was good experience deal with the Costumer Services representative. I misunderstood and she explained very well.
Response from Buyincensewaterfall· Nov 23, 2021
Thank you so much for taking the time to leave an excellent rating, Victor! We really appreciate your business. Please let us know what we can do for you in the future.
Mike G.
Posted
Mine arrived broken, I contacted CS and they immediately shipped out a replacement, no hassle, no problem.
Response from Buyincensewaterfall· Nov 23, 2021
We appreciate you taking time to send us this feedback, Mike. Thank you!
Melissa K.
Posted
I reached out to cancel my subscription to the app and received help very quickly.
Response from Buyincensewaterfall· Nov 22, 2021
We're glad that your concern has been resolved, Melissa! Thank you for taking time to send us this wonderful review.
Pam C.
Posted
Customer service is outstanding. I needed to cancel an add on that. I accidentally added and I sent an email and immediately got a response and they took the add on off for me quickly and gave me my new total. Customer service is equally as important as the quality of the item being purchased and there customer servicE is second to none!
Response from Buyincensewaterfall· Nov 22, 2021
Thank you so much for this grea review, Pam. Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us.
Max Ira O.
Posted
I am very pleased with the customer service I was given! I didn't have enough money on my card for my order of extra cones, but I did for the voodoo and it will still be coming! Thanks a bunch!
Response from Buyincensewaterfall· Nov 22, 2021
Thank you for your review. We will share this with the team to let them know how we are doing. Keep safe!
Ruth B.
Posted
My experience has been positive with the product, with fast & efficient support staff. There's quality behind this company, so thank You once again for Your assistance & great doing businesslooking forwardto when I buy from this companyin the future, Ruth Brittain
Response from Buyincensewaterfall· Nov 22, 2021
Thanks so much for sharing your experience with us. We really appreciate you taking the time to write this review. We look forward to have business with you again in the future.
David S.
Posted
Great produce with awesome customer service!!!
Response from Buyincensewaterfall· Nov 22, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review, David. Thank you so much!