Excellent
1,522 reviews
CarewellThe best place to shop for home health products and caregiving supplies. Order online today with free 1-2 day shipping on orders over $49.
Carewell (carewell.com) has 1,522 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 1,439 reviews with 5 stars · Clear filters
Rona D.
Posted
The delivery was great, thank you for being so good to me.
Response from Carewell· Jun 26, 2024
We're happy to hear your delivery went smoothly! Our goal is to make things easy for you. Thank you for choosing Carewell!
Steven R.
Posted
The Women who took my Call Couldn’t have been Nicer she was a real person who cared about me and her Job … She should be a role model for this sad Generation of people who don’t know how to handle real life situations… Thank You Again!! Steven Rose 😊😊
Response from Carewell· Jun 26, 2024
we're so glad our representative impressed you! Her dedication to care is what we value most. Thank you for the kind words!
Charles R.
Posted
it is good to have a reminder once in a while
Response from Carewell· Jun 26, 2024
We are happy to hear that our reminder emails are helpful. We look forward to serving you again soon!
Sarah H.
Posted
My experience was great! Customer service was very helpful and efficient. I was shocked by how easy it was to resolve my issue.
Response from Carewell· Jun 26, 2024
We're thrilled to hear your experience was great! Our customer service team strives for efficiency, and we're glad they resolved your issue so easily. Thank you for choosing Carewell!
Melissa C.
Posted
Every time I call Carewell.com to change my order because my mom's needs change, the customer service representatives are so kind and helpful, polite, and I receive my orders promptly. I have recommended Carewell.com to literally hundreds of people who have asked what products to use for their loved ones and where to get them. You simply cannot find better products or better customer service anywhere else.
Response from Carewell· Jun 26, 2024
We're touched by your loyalty! It means so much to know we're helping you care for your mom. Thank you for recommending Carewell - that's the highest compliment!
Tina F.
Posted
Cowell is the company very helpful and making decisions on the care for my husband. Everyone that has helped me has been so professional caring and I enjoy that thank you.
Response from Carewell· Jun 20, 2024
Thank you so much for your kind words. We are honored to be a part of your husband's care. Our team is dedicated to providing both professional and compassionate service. Please don't hesitate to reach out if you need anything at all.
Mrs. M.
Posted
They really care about their clients and will do whatever it takes to resolve any issues you may have. You couldn't ask for a more committed company!
Response from Carewell· Jun 20, 2024
Wow, that means the world to us! Customer care is our top priority, and we're thrilled to hear we resolved your issues.
Eckenroth
Posted
Because of my age and health I face many difficulties with technology of todays world; thus I was struggling with placing an order for products on-line. Using the Chat system a very helpful woman soon had a completed order for me to approve and submit. However, when I said I had to update my payment method and had to phone that info to the billing dept. There another helpful woman assisted me but my card wasn't being accepted for whatever reason . This delightful person wasn't about to give up and tried everything she could until it all worked out and my card was accepted and my order was submitted. All in all it was a bit of a stressful situation but it was also a pleasure talking with these young helpful ladies.
Response from Carewell· Jun 18, 2024
Thank you for sharing your experience! We're so glad our Care Team members were able to assist you with your order. We understand the challenges technology can present and our team is always happy to help.
