CelerypetsReviews of celerypets.com

I never received my package. When I asked about it I was giving the us post office phone number. This company is fraud. Do not order from them. It’s been over a Month and no product or refund.order no 119375.

I purchased an interactive ball toy for my cat from this company. Despite sending them multiple emails and contacting Amazon disputes team, I eventually received the item. However, the toy has already stopped working, as I’ve been charging it for days. The light flashes red for hours and it does not work once fully charged. This is absolutely appalling. Why are you selling faulty equipment to customers, which only last 2/3 weeks. You’re stealing money from customers and providing an inadequate service!! Your company will soon be closed down!

If I could give 0 stars, I would. Ordered a cat toy. It never arrived. They replied once to my query but did not resolve the issue and have ignored me since. Goods are shipped from China! Tip: if you must buy from these companies, always use your credit card. You have a chance to get your money back via the bank.

It's a scam, I spent £16 on a cat toy. It never arrived. when I checked it said it had been delivered 10 days earlier, but no proof, photo etc. They replied to my first email and gave me a fake tracking number. Then they stopped replying. I wish I had looked on here first.

Bad customer service. They just stopped replying after having send the prove via video. Complaint will be filed through Amazon

I was going to order a few things from celerypets, but something told me to research and read reviews. Good thing I did! Thank you guys, you saved me from a huge headache. I'm sorry about your bad experiences. We just have to be careful when buying anything from China.

"What a Total Wasn't Of Time & Money" I Order This Cat Activity Ball The End Of October 2024* Firstly, Zero Communication From The Seller! Secondly It's only Taken 2+ Weeks To Arrive in Very Badly Damaged Packaging!!! "Also Note The Pricing Varies When Placing You're Order"

Ordered the heat water brush to groom my cat, but when it came there was no plug in device to make it work. Sent an email to the company but never heard back ~ so disappointed; I did not see this company was in Hong Kong until now. If they would be honest and deliver the correct products the business would flourish, but instead they just rip you off 🤦🏼‍♀️