Colleen B.
Posted
Leslie Anna was knowledgeable and kind.
Leslie Anna was knowledgeable and kind. Thank you!

Excellent
336 reviews
Same bitcoin. Less taxes.
Choice (choiceapp.io) has 336 customer reviews on Consumer Courier, with an average rating of 4.8 out of 5.
Showing 307 reviews with 5 stars · Clear filters
Colleen B.
Posted
Leslie Anna was knowledgeable and kind. Thank you!
Bob K.
Posted
Joelle Tucker was very experienced as she was able to give me immediate responses to my questions and some extra insights.
Sandra H.
Posted
He was very helpful and kind. It was easy and he answered all my questions.
Billy N.
Posted
Good customer support overall, but I highly recommend that Choice sends out a notification to its users that spoofing calls are being made by scammers falsely representing Choice in an attempt to gain customers personal information. This needs to happen ASAP.
Response from Choice· May 29, 2026
Hi Billy, we appreciate your feedback and we've shared it with our team. Your security is our #1 priority at Choice and we regret to hear that as impersonation scams are increasing across all industries, including financial services. If anyone contacts you claiming to be from Choice and requests personal information, please follow these steps: -Do NOT share any personal or account information. -Get the caller’s full name, phone number with extension and email address, if possible. -Hang up immediately, then contact us using the official phone number listed on ChoiceApp.io. If you need anything else, please don't hesitate to reach out. Have a great day!
LOVELL
Posted
The patience of the of the staff member and provider I was given that help me to move forward move forward. She was both patient and personable. I hope I gave all that was needed to conclude my request/ withdrawal.
Response from Choice· May 29, 2026
Lovell, we're glad to hear that you received patience and personable service from our support team. Please don't hesitate to reach out should you need anything else at 888-753-6972. Have a great day!
Mynders G.
Posted
My customer service representative, Michelle Ceballos, was very helpful and answered my questions very easily. It made me feel good about my choice to use this company for my Roth IRA.
Response from Choice· May 29, 2026
Hi Mynders, we're glad to hear that Michelle made you feel good about your Choice (love the play on words), and that she was helpful and answered your questions very easily. If you need anything else, we're just a phone call away. Have a lovely day!
Kim K.
Posted
Jacob McMillian is superb in customer service. Extremely knowledgeable, professional, thorough and patient. Please have him train all members of the Choice Team in handling questions from Digital Trust customers who have an IRALLC and who want to invest in ETFs, mutual funds, stocks or crypto. He is unique. He made me feel like a valued client and that he had all the time in the world for me throughout the entire interaction. Kim
Response from Choice· May 29, 2026
Kim, we truly appreciate your thoughtful review of Jacob's service. Nothing makes us happier than hearing from happy clients and we have shared your feedback with our team. If you need anything else, we're here! Have a great day.
Scott C.
Posted
Abigail did a terrific job and was a great help.
Response from Choice· May 29, 2026
Scott, we're happy Abigail was a great help! If you need anything else, please don't hesitate to reach out.