Mr K.
Posted
The customer representative Samantha…
The customer representative Samantha was very attentive to helping me

Great
4,546 reviews
CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Consumer Courier, with an average rating of 4.1 out of 5.
Showing 3,043 reviews with 5 stars · Clear filters
Mr K.
Posted
The customer representative Samantha was very attentive to helping me
Robin M.
Posted
Coolframes has SO many offerings from the top designers. Their ordering process makes it super easy and timely.
Ckingwzdm
Posted
I needed a replacement for my frames that broke. Going to a Dr office was going to cost time as well as money. I searched for my frames online to find an exact duplicate to avoid all the hassle. With only partial information I found my frames at CoolFrames! Easily ordered and the frames arrived in a relatively short time. Great!
G. G.
Posted
Great price, fast shipping. Product was the exact specs I needed. My kid broke her glasses and with the info on the site I was able to fit the existing lenses exactly so I did the old pop and swap and we were back up and running in no time!
Kenneth W.
Posted
Although I returned the frames I purchased, the support was excellent. I look to purchase there in the future.
Tim T.
Posted
Stellar service from Genesis and Lee and great quality product, as always!
Jenn S.
Posted
Great and very personal order process. When I realized the website checkout defaulted back to my old address (my billing address) as the shipping, I was assured by 2-3 people that it would be sent to the correct address. I also had an incredibly easy time adding Rx lenses and utilizing my insurance coverage by emailing a real person who wrote me back quickly. I'd never done an Rx glasses order using insurance before, and I would absolutely use and recommend this site to anyone.
David D.
Posted
Cool frames did a great job