Crate and BarrelReviews of crateandbarrel.com

I have shopped here for over a decade and they always provide a great service for the price. Customer service is helpful too.

I ordered a set of beautiful champagne glasses called "The Edge" for my son and his girlfriend. They were not broken and they were delivered on time. Goodthings.

Every time we buy products from Crate and Barrel we're incredibly impressed with their products and their shipping. We've bought a number of things from their home that have high quality and we received at an incredibly low price (including champagne glasses and a cake plate). Would recommend to anyone looking to buy kitchenware!

One of the contemporary style dishes and decor can be found here. Their packing is so good and they have a great collection of porcelain dishes and decor suiting every occasion.

The customer associate, her name is Ambreia, was awesome. She helped resolve a lost FedEx shipment in the most professional and helpful way. She followed up with a necessary phone call after investigating the status of my lost order. What a pleasant experience working with your customer service department.

I ordered a table, a bed, and some chairs. The service was impeccable. The men came in and wore a mask the entire time. My furniture was efficiently delivered and expertly assembled in a very short amount of time.

I have shopped in store before but had never purchased furniture or online with C&B before. I bought a desk to set up a home office, I was able to set a delivery date which suited me. The desk turned up on time, fully built and the delivery guys were great - they put it right where I wanted it! The desk itself is great quality, solidly built and looks great. No complaints - I would definitly buy from them again.

No customer service. May 23, I ordered a coffee grinder. June 8, I requested cancellation-- the order wasn't due to ship until later in June. I received an automatic reply they had received my email, then nothing. June 9, I received an email the shipment would be additionally delayed. I tried to call them-- hours on hold on the speaker phone, never connected. I waited patiently for a reply for the first cancellation request made through their website-- it never came. Then June 24, I get an email "my order has shipped." They ignore my requests-- I will ignore this store and never shop there again. Update: After this, a customer service representative emailed a very kind letter apologizing, explaining their situation and credited the entire order, no return required. They were very gracious about it.