CTS POINTReviews of ctspoint.com

My experience was enhanced by the immediate communication and comprehensive problem solving.

Great service! They had just what I needed ans shipped it right away! I would recommend them highly!

great service always

I recently worked with CTS Point to source refurbished IT hardware for our business. While we experienced a couple of technical hiccups with our initial printer order, their customer service team stepped up immediately to resolve the situation. I specifically want to commend Emma Bush for her outstanding support. Emma was incredibly responsive, processed our returns and RMAs without any hassle, and worked closely with us on pricing to ensure we got the exact replacement models we needed for our network. It is rare to find a vendor so dedicated to making things right. Highly recommend Emma and the CTS Point team!

The order process was simple and the order status emails were very helpful in tracking arrival of the order. Most appreciated is the follow-up by Alan Cole to ensure we received the order and everything worked properly. Customer Service is a lost skill and Mr. Cole's efforts to ensure our experience is favorable is a positive attribute that cannot be replaced by anything but personal contact. Thank you, Mr. Cole, for reminding me that personal customer service is not a lost art on all people.

Emma Bush was quick and responsive on ensuring I received a quote for a printer that is needed.

Priced competitively

Motherboard price and shipping speed was exactly what I needed. Fixed a dead server to working condition.