Excellent
118 reviews
CyberChimps WordPress ThemeCyberChimps is a leading WordPress themes store and blog with more than 10 years experience in the WordPress development and services business. It's popular for Responsive theme, Responsive Starter Templates and other plugins hosted on WordPress. Cyberchimps takes pride in contributing to the WordPress community for 10 years now.
CyberChimps WordPress Theme (cyberchimps.com) has 118 customer reviews on Consumer Courier, with an average rating of 4.5 out of 5.
Showing 11 reviews with 1 star · Clear filters
Customer
Posted
I asked for renewal to be cancelled and you did not cancel it. I have been charged for something I am not using. I emailed again upon being charged and email has been ignored. Now I will have change my card to prevent being charged again!!
shapa
Posted
The pro file I paid to download had an error when uploading to WordPress. Do not recommend.
Response from CyberChimps WordPress Theme· Aug 18, 2023
Hello Shannon, Sorry for the inconvenience caused. We've reverted back to you with a solution within 24 hours. Did you got a chance to check our email? May be you can check your inbox spam folder. We've again responded you from another email. Please let us know if you're still facing issues and we'll resolve it asap.
Soulmates F.
Posted
so i purchased your responsive pro yesterday and can not now login to the help desk as it says usermane email unrecognised,,, I bought this for the auction template and when loading the plugins to my wp there is no auction template... i have sent an email to your priority support which appears to be non existent.... if i purchaes something i expect it to be as described,,,, i can now do nothing and you appear to not really have priority support at all, so again it looks like another wordpress plugin company that has no cares for its customers and just takes your money without regard for customers. to top this off your password reminder form does not work 4 times I have sent a password remindr in 24 hours and still no reply Every time i try and download a template under my pro package it says not valid and takes me to the buy pro page..... I have already BOUGHT THE PRO!!! are you people really that bad! It appears so! Your support portal,,, you know the one,, the one where you offer priority support throws back another cannot login due to invalid email or password lol...and it is also impossible to logout of your site and i have tried this on six different browsers and all the same!
