Daiwa Massage Chair®Reviews of daiwamassage.com

Good stuff and good service!Love it 🥰 Josue R and Rafael is are good services! Thank you 😊

Our experience purchasing with our vendor was amazing and very smooth. Alma from the Atlanta Location was very well knowledgeable, cleared all our doubts and made our process exactly like we expected to be. She had extreme patience while it took 2 days to decide which was the perfect chair for our office. Thank you Alma Alemán. You are amazing!!!! We will definitely purchase another one soon.

We LOVE our Daiwa Massage Chair! Order, Delivery and Set up were simple! The guys that set up the chair went through all the features before they left. We’ve used it every day, usually twice a day, since it was delivered. My husband and I both have back pain after playing pickle ball or golf and find that the chair helps immensely. It is so relaxing and has improved our sleep too! We tried several other brands, but the Daiwa is the best!

I would like to comment on the professionalism of the two young men who delivered my chair on February 14th; they were extremely personable and polite. Both were careful to ensure they did not cause any damage during installation. They had to carry the chair up a flight of stairs and did this with a "no problem" attitude. They also delivered another chair on February 15th to the Findlay area and that customer made the same comments and was extremely impressed. In this day and age, it is so refreshing to find two young men with work ethic and respect. Please pass this on to their manager. Hopefully, they will be recognized for their outstanding behavior.

I purchased a Rodeo Core 2.0 exerciser a few months ago. It stopped working well and I was about to throw it away. On a whim I contacted the company. To my surprise a customer service rep, Jasmine, returned my email with questions. I soon got a prepaid return label and shortly after returning the unit a brand new one arrived. Best customer service ever! Thank you!

We feel Charles did everything possible to get us an AirMed Massage chair. He spent time on the phone explaining the situation ...on more than one occasion...and a working chair has arrived! I have back problems and this is the best massage chair I have tried. Bonus is that the color is perfect. Thanks to Charles and all there. I'm in heaven!

Exceptional Massage Lounger. Lacks nothing and offers everything. I wish it offers a little more focus on the upper shoulders and neck, but it's still the best of what is out there !

I recently had the experience of working with DAIWA. I purchased one of their products and after two years of usage broke it by mistake. I called their 800 number line that I found in the purchase materials and expected the normal taped message and poor follow through that I have come to know withm online companies. Instead I was delighted to work with with a young woman named Jasmine who provided excellent customer service. She asked the right questions, provided immediate follow through and went beyond my expectations by speaking directly with a technician and then personally over seeing both the ordering and mailing of my product. I had such an excellent customer experience with Jasmine and indirectly DAIWA that I wanted to share it with others.