Heather F.
Posted
This service is a scam
This service is a scam. It would be advisable to avoid them at all costs or refrain from signing up for their "monthly" subscription. In November of 2025 I purchased a monthly subscription and had one meal delivered from a restaurant I gave the driver a large tip as I normally do and thanked her nicely for delivering the meals to myself and family. The meal cost over $160.00 and I gave a $40.00 tip. November I ordered no more and nothing went awry. In December of 2025 they charged me the Monthly Subscription twice on the same day four hours apart. Thinking this nothing but a computer glitch at the bank I let it pass and figured it would refund one of the payments. By the time half the month had gone by nothing had been refunded so I attempted to get in contact with the service to see if they would fix it. I was thoroughly ignored even though I was attempting to get in contact with them almost daily through their app. By the end of December I had decided to cancel my subscription and call it lesson learned. On their App I signed in and canceled my subscription and thought the troubles done and over with. How wrong I was, they uncanceled my subscription and charged me twice at the beginning of January I cancelled it again and attempted to contact them for a refund through their app many times throughout the month. It is now the 5th month of the year and they are still attempting to charge me and have been charging me three and four times a month for this "monthly" subscription. On the advice of the bank when they charged me three times in the first two days of the fourth month I cancelled my bank card and cut it up while still cancelling the subscription yet again. By this time I was calling them multiple times a day attempting to get them to correct the matter and being told by the two people who seem to work the McAlester area that I was to speak to the other person about the matter but they were "out of town", even when I called several times in the same day getting them both at separate times on the same phone number. The female of the pair got quite aggressive with me saying that I was harassing them over nothing and to discontinue the behavior or else. As I had yet again cancelled the four time a month "monthly" subscription, I considered it done and in my banks hands now. For the last four weeks I have been harassed nearly daily with e-mails requesting I update my payment as I owed them more money and they would have to cancel my subscription if I failed to pay. I had already fallen into that lie once in the third month of 2026 when I removed all the money from my bank account until such a time as they had "cancelled" my service and left it cancelled for four days. I then went to place my money back in my account thinking they had given me the cancellation I required and we were done with each other. When Monday came about they charged my card 4 times for the monthly subscription cancelling their cancelation of my account. Unfortunately I did not notice until half way through the week which was the beginning of a new month and that they had hit my card yet again for another payment spree. I cancelled the subscription and went to my bank to start the process for getting my money back hoping the bank could make them pay back the money they had been stealing from me and hopefully punish them for the theft. Now it is the fifth month and I am tired of the harassment to pay a subscription that has been cancelled so many times since January it should be in the Guinness Book Of World Records. The DeliverClub is certainly able to deliver..........the same bill over and over and over in one month while providing zero services.