Demonia Cult Reviews | Read Customer Reviews of demoniacult.com

Demonia Cult Reviews | Read Customer Reviews of demoniacult.com

Demonia Cult reviews

Showing 92 reviews with 1 star · Clear filters

Tina P.
Posted May 4, 2022
The Shoes are not even a year old and…
The Shoes are not even a year old and the bottoms are separating from the sole of the shoe. I email Support about it and no response in a week's time.
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Lauren W.
Posted May 3, 2022
One pair of boots we got was wonderful
One pair of boots we got was wonderful. Because of this we ordered a second pair of different styled shoes in the same size. They came over a month later and the sizing was at least a size too small. We returned and exchanged them for a size up, and one of the shoes completely fell apart in the first hour worn. Will never order from Demonia again.
Response from Demonia Cult· May 4, 2022
We sincerely apologize for the inconvenience. This should never happen with a new product. We didn't find any communication regarding your order, but please be advised if this ever happens we are more than happy to either replace or refund your order.
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Delphine S.
Posted May 3, 2022
Bad qualities
Bad qualities
Response from Demonia Cult· May 3, 2022
We reviewed your correspondence and can confirm that the item you received was not up to our standards. Your case has already been approved by management for a full refund. Our apologies again for the inconvenience.
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Mia T.
Posted May 3, 2022
Gave me the wrong size than what I…
Gave me the wrong size than what I ordered :(
Response from Demonia Cult· May 3, 2022
Hi there, we sincerely apologize if you received the wrong size. We couldn't find any correspondence from you regarding this order, if you could please reach out to us with information about what you received, we would be more than happy to assist.
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Aoi
Posted May 3, 2022
The packaging was really bad
The packaging was really bad, I personally think the packaging is only getting worse, this is the second time I’ve received damaged items.
Response from Demonia Cult· May 3, 2022
We're sorry you had this experience. If your product was damaged in transit we are more than happy to replace it for you.
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Capucine A.
Posted May 3, 2022
The size guide was confusing and the…
The size guide was confusing and the customer service is inexistant. The refund was barely half of the price of the item.
Response from Demonia Cult· May 3, 2022
Per our return policy, we provide you the prepaid shipping label and the price of postage is deducted from the refund. We apologize for any confusion.
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Olivia D.
Posted May 3, 2022
I loved the shoes the color was…
I loved the shoes the color was beautiful but when I put my foot in one of the shoe lace holders broke and I cried still cool shoes tho
Response from Demonia Cult· May 3, 2022
We are very sorry you had this experience, this is indeed unacceptable for a new product. Please contact us and we can make it right.
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Kiki
Posted May 3, 2022
Really needs half sizes
Really needs half sizes! I am a size 7.5 normally and originally I ordered size 8, they were HUGE on me to the point of falling off my feet when I walked and moving like flip flops, so I assumed I needed to size down and exchange for size 7. The size 7s I got are way too tight. Normally size 8s are not that big on me, so I assumed Demonia's shoes ran big. Sad because now I have to find a different site to buy similar shoes from. Size inclusivity for half sizes is needed!
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