Desert FarmsReviews of desertfarms.com

I haven't received any of my orders , sent you guys messages but didn't reply ,very bad customer service . I want my money back

poor customer service over one month for delivery

I am still waiting for my camel milk powder

Unethical and unprofessional business. They are fraudulent. They will process your credit card, and they won’t ship your product. When you enquire about where is my milk, they reply hey I am out of milk, but I’m not gonna argue with you, but we are not fraud. When I get my camel to milk, I’ll ship it to you ;) in the mean time, Just hang tight. We appreciate our customers so much!

Our last order was through the Desert Farm website. We ordered 66 bottles of camel milk (60 bottles of 16oz and 6 bottles of 8oz) and a bag of Camel milk Powder. We paid approx. $729.00. So far for this order, the experience has been horrible. The 60 (16oz) bottles were delivered as warm, completely thawed and the shipping box had few bags of Ice. The milk bottles were warm when we open the cooler. Touching few bottles felt like those were sitting outside of the cooler for a long time. I am sure we all know that these are perishable food and it’s required to deliver at a safe temperature 40°F or below. In this case, they had delivered those milk far above 40°F. It’s oblivious that the milk has been spoiled. We don’t feel safe to drink it. We contacted the Desert farms support team and the experience dealing with the rep. was bad as well. She said the bottles were fresh and that’s the reason it was warm. We by the ordered Frozen. We all know that fresh or frozen, milk must be delivered 40°F or below. The rep. from the Desert farms said they have right to substitute the items (fresh instead of frozen) because that what is in the Terms and Condition. Her way of talking to me was rude and unprofessional.. The rep. further said she will get in touch with the founder of the company and let me know as to what to do next. But we haven’t heard from her since. I have sent few e-mails to the support team and so far no response. It’s shameful to experience the way Desert team support team communication with us on this matter so far. They got their money by delivering us bunch of rotten milk.

It delayed one of my recent purchases. Almost 3 weeks late. It said it is out of stock but never got fulfilled until I called customer service.

I never received my order. Funny to get emails wanting me to buy your product when you can't even deliver the orders that are paid for. And now a review of something I never received, well I think your company needs to spend more time filling orders before soliciting more customers. Just an observation.

my milk has not arrived