Roman D.
Posted
don't send me and charge me more
don't send me and charge me more! Please

Excellent
5,145 reviews
Diabetic Warehouse makes managing your diabetes easier. We're your one-stop shop for the diabetic supplies you rely on. We offer a wide selection of glucose test strips, meters, lancets, pen needles, infusion sets, CGM devices, and more. Enjoy fast, FREE nationwide shipping and our hassle-free 14-day return policy. Your satisfaction is our mission, which is why over 20,000 customers have given us 5-star reviews!
Diabetic Warehouse (diabeticwarehouse.org) has 5,145 customer reviews on Consumer Courier, with an average rating of 4.7 out of 5.
Showing 228 reviews with 1 star · Clear filters
Roman D.
Posted
don't send me and charge me more! Please
Simon
Posted
I purchased 24 INR test strips which are designed to be used 2 to 3 weeks apart; the expiry date was in a little more than 6 months, so half of them were useless. I asked for and received an RMA, returned them, and waited. Three weeks later I called; they had been received, but a refund had not been issued. It has been now, but I should not have had to call, and they should not have been shipped with this close an expiration date
jay
Posted
I hate that you send me emails every day. I am aware of your company. If you keep sending me emails, I will never buy anything from you again.
Erin K.
Posted
I paid for next day air and my sensors still haven’t shipped when they should have gone out yesterday and did not
Paula
Posted
Have not received order!
Response from Diabetic Warehouse· Feb 21, 2025
Hi, thank you for reaching out to us. We apologize for the delay. We've checked on your tracking and it appears to be out for delivery today! Please reach out to our customer service team if you experience anymore issues or need anything at all!
Ailin A.
Posted
I have not received my order yet after 2 weeks and the only answer I got from customer service was to wait more!!!! This is unbelievable.
Maria
Posted
Paid $9.00 for 3 to 5 days shipping and it took 2 weeks to receive the order. They shipped it using USPS which is the worst.
Response from Diabetic Warehouse· Feb 20, 2025
Hi, thank you for the heads up about this. We have refunded the shipping fee you added to the order as it does look to have been delayed. For future reference please note that in addition to expedited shipping options we offer free shipping on all orders as well!
Keith H.
Posted
1. On scheduled deliveries, shipments were late by weeks, not days. 2. Even after talking to reps. by telephone, deliveries remained inaccurate. 3. One rep in particular (Zach) made no effort or apology for the above errors. In response to his efforts in particular, I found a cheaper and more regular supplier for my diabetic goods (Dexcom G7 and Omnipod)