Dior USReviews of dior-us.com

I ordered in 7.4 online, but I still didn’t received any shipping information.

The cap of the bottle arrived scratched and dirty, and valve of the bottle leaks when turned upside down. Not happy with this service.

I have not received my package. Tracking information indicates it was delivered however the package has not reached my home.

That deoderant stick was dye as hell.

This was my first time ordering from Dior and they dropped the ball. I would advise anyone trying to order online to just go in to their boutique if you can instead. I’m so disappointed in their customer service and to be a luxury product, I’m in utter shock that l would be allowed to order an item in stock and to then get an email a day later stating that another item that l did not even order was out of stock so my order was canceled. Unbelievable and they should be embarrassed. Now the item l actually had ordered is out of stock now

I haven’t receive it yet.

Received my order with the perfume/product missing. someone 'packed' my order and decided to steal my perfume? Upon Calling to complain I was told that UPS would have inspect the box first. UPS never called to 'inspect' the box. I asked for a refund. I've yet to get my 400$ back. TERRIBLE. Then today I received my last order. The perfume was opened (Not in original box) and had particles (dust) inside the perfume. DISGUSTED with the quality. $500.

the card was blank!