Dior USReviews of dior-us.com

It took almost 2 weeks to get. It doesn’t curl lashes like it claims to do.

Loved the product I got, but there was way too much unnecessary packaging that will likely end up in a landfill. There were four different containers for a single bottle of foundation! Plus an envelope with pages and pages of order information and marketing messages. Not necessary in this digital age.

The spray nozzle is plugged and doesn't mist properly.

I love Dior ! Always have , which is why I’m sad to give a 3 star review currently . I had issues getting my “birthday reward “ and samples into my cart at checkout from my rewards program . They wouldn’t stay on my order at checkout. I contacted Dior through the live chat and the girl I spoke to was very “blah” about my issues and said that the company is out of samples and that the birthday reward can’t be redeemed on an order with a promo code . Well, the only promo on my order is the current summer sale. No where does it say you can’t redeem your bday gift on an order that has a discount ! Site also doesn’t say that they are out of samples . Interesting since I got an email telling me to ADD my bday gift AND samples to my cart ! As I was typing out a message to the girl, she closed out or chat without saying anything ! Not very good customer service !

It was giving difficulties to put in proper address due to which my payment wasn't going through and I had to call customer service to proceed with the payment and it did put me in a hassel of calling back n forth to figure out why the oayment was being declined and it was a fault at thr website end yet I wasn't compensated for it in any way . And had to give my card details on the phone which I wasn't comfortable with but had no othet option to to get the payment through ..

The dior sauvage perfume didn't have that very strong fragrance I expected or anticipated

Missing item

You forget my notes in the gift.