Dior USReviews of dior-us.com

Cancelled my order without any notice.

My order was place in 4/30/20. Today is 5/11/20 and I still don’t have my package. UPS is no help and you can’t even talk to a person at Dior for assistance. I WILL NEVER ORDER ONLINE AGAIN Tonya Waters

So bad experience. On the website Dior.com said that free shipping, free return within 30 days, free gift wrap. It came with no gift wrap, okay, I can wrap the gift myself, but one item I ordered the wrong one so I would like yo return, the customer service couldn’t support the free return as promised. No one supports or giving any assistance. A lie. A big brand like Dior is working like this. Very Disappointed!!

Never received My perfume that I purchased

I sent the email to Dior customer service regarding my processing order does not match I placing order. I haven’t gotten any response.

It was very disappointing. I ordered for my mom, for mother’s day. She didn’t receive the order, and I was not notified.

Really bad service, poor website and bad customer service. I ordered the Capture Totale serum for Mother’s Day on May 4 or May 5th and I wanted to edit the wrong shipping address and it was impossible!! Then I talked to 3-4 people from customer service and just one of them was able to helped me. Anyway, I couldn’t have the gift shipped to the correct address, my mom didn’t get anything and I haven’t received my money back, I won’t buy anything from that website again.

We still have not received our order. I had notification that it was to be here May 8 but have still not gotten my package so I can not give you a rating.