DiRxReviews of dirxhealth.com

It took 14 days to deliver my meds from the day the meds where called in. That's WAY to long!

I finally for 1 months supplies when I told them to send 3 months supplies never did and 1 was never filled but I am new to this pharmacy so maybe that's why I will update within 3 months ...rhey told me they wouldn't charge my card till it was ready to ship they didn't do that anyway good luck I hope thing get better

I registered, called my Dr. to call in my meds. I called a week later and was told my meds were on the way. Waited another week and called back. Was told that the order was not processed because they were waiting on info. from CVS. When I explained that the order was called in by my Dr. The young lady told me to call back on Monday. Finally was promised that my order was being processed when I called on Monday. I was assured that it would come on a few days, by the third person I spoke to and it did arrive. You should have all your employees be completely honest when speaking with customers. I can handle the outcome better if told the truth. Thanks

Entire order was held up for a WEEK waiting on stock without NOTIFYING me. People need certain meds. Please notify of delays and ship partial. It's not the customer's problem if there is no inventory. Advise customer before order is placed.

Had initially requested two prescriptions, one I needed immediately and the other refill would be needed down the road. I requested approvals for both from my doctor who proceeded to approve the immediate one only. DiRx just waited on the second approval which was not going to be immediately forthcoming and did nothing with the more urgent prescription. I learned this from a phone call for a status. There was no follow-up contact or even a second request for my physician's prescription. So, I needed to get a locally supplied smaller prescription for that more urgently needed one - because DiRx chose to wait silently for that second approval. Their action wasn't wrong but I'd have appreciated some kind of status via text or email so that I could have simply canceled that second prescription, allowing the first one to be fulfilled on a timely basis.

First time user: I love that I can pay one annual fee for my prescriptions. That part is awesome! However with that said… my Dr sent over 4 scripts one being an antibiotic, waited almost 2 weeks and nothing. I called and was told I needed to get online and request my medications. I feel once your Dr sends the scripts they should be processed and sent out immediately without having to request it. I was not aware this had to be done. Lesson learned.

They were unable to supply one of my prescriptions. They could not provide any reason why or when and if it was going to be refilled. I plan on contacting them in a month to see if I can get any more information. Fortunately I have a good supply.

the whole process took way to long. I understand we had to transfer from another pharmacy but weeks? Last time I transferred with another company it was done in less than 24 hours.