Discount ComputerReviews of discount-computer.com

Still waiting

I do t understand why it’s taking SOOOO long to get this package!!!

My computer has not arrived. It was suppose to arrive yesterday and there has been no updates on fedex for days its still on "label was created"

I ordered a laptop on March 21st you sent me an email stating that you shipped it out or March 23, then I had another email stating that it will be delivered to my house on March 26. So I called fedex and I asked about my package they said they just have the label the package hadn't been shipped yet And I did that yesterday on a 27th. When am I going to get my laptop?

Still haven't received the computer yet

My order still hasn’t shipped.

Customer services is next to non-existence. When able to get in touch, they do not resolve the problem in an honest way. I've tried to return the laptop i bought. They proceed to tell me that they will take it back if i am willing to pay 20% of the purchase to cover the restocking fee. I ask why didn't they post that message in the return policy. They didn't give me an answer. They then told me the best they can do is lower the restocking fee to 10%. I told them that i will agree if they only charge that 10% on the laptop i bought. Buy not the extra $30 extended warranty. They never reply back with that request. I have twice try to contact them again after that. To no avail. Now i'm stuck with the laptop i don't want. Extremely bad way to deal with customer.

The company sent me a damaged monitor & the PC had the wrong RAM. When they attempted to send the new monitor and PC, I only got the monitor. THEN, when they finally sent the PC for the 3rd time, it didn't work. I called their customer service department a few times and was on hold for hours!! Needless to say, I lost out on a job opportunity because I was never able to get the computer I originally ordered. Had to take my time to pack all of the equipment and ship it back. They never offered any type of courtesy credit or to do anything to make it right. Very disappointed.