Poor
3,492 reviews
DrivseOriginating from the word "Thrive", our brand embodies the urge and obsession to attain goals. And our goals are clear: Shape Commerce.
Drivse (drivse.com) has 3,492 customer reviews on Consumer Courier, with an average rating of 2.9 out of 5.
Showing 1,432 reviews with 1 star · Clear filters
Tina P.
Posted
I do not need anymore filters!!!! Please do not send me r take out of my account anymore!!!!
Response from Drivse· Apr 4, 2026
For your concern and additional information regarding your inquiry, please reach out to our customer service team directly here: https://drivse.com/pages/contact-us. They’ll be happy to help! 😊
David T.
Posted
I have not yet received my order!
Response from Drivse· Apr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Bob
Posted
I never received the shower heads. Please review my order and advise how we can remedy this situation.
Response from Drivse· Apr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
John B.
Posted
I’m still trying to return mine.
Response from Drivse· Apr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Darlene B.
Posted
I cancelled same day I ordered a d they bilked me for three different items I didn't order. I responded to them each email they sent me and they are still going to send me the items. I keep telling them I cancelled order same day I ordered but they are ignoring all my emails. I have notified my credit card company.
Response from Drivse· Apr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Mario G.
Posted
I purchased this product based on the advertised “full refund” and “no questions asked” satisfaction guarantee. That guarantee was a key factor in my decision to buy. After trying the product and determining it did not meet my expectations, I contacted the company within the stated return window to request a refund. I was then told that because the product had been used, it could not be returned — despite the guarantee language not clearly stating that refunds were limited to unused items. I was offered a 40% refund instead of the full refund that was advertised. While I accepted the partial refund at the time, this does not align with the “no questions asked” satisfaction guarantee that was promoted. I recommend that future buyers carefully read the full refund policy and clarify return conditions before purchasing.
Response from Drivse· Apr 4, 2026
Thank you for reaching out. We understand your concerns and want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Michael R.
Posted
You never sent me the extra filters and it took forever to receive the shower heads with nothing to attach them to. A f'ing waist of my money and I still have not received the extra filters that I purchased! Your company is a disgrace!
Response from Drivse· Apr 1, 2026
Dear Michael, Thank you for reaching out. We sincerely apologize for the frustration of not receiving the extra filters you purchased, the long delay in receiving your showerheads, and the disappointment of not being able to use them properly. We understand how upsetting it is to feel that your money has been wasted and to be left without the essential parts you ordered, and we want to assure you that our team is fully committed to resolving this for you as quickly and smoothly as possible. We would appreciate the opportunity to review your case and ensure everything is handled appropriately. In the meantime, you can find more information about our showerhead here: http://shower.drivse.com/learn-more/checkout Our support team is available Monday through Friday, 9 AM to 6 PM EST, at +1 (844) 764-0564, or you can email us anytime at [email protected]. Please feel free to contact us at your convenience—we’re here to help every step of the way. Thank you for your patience and understanding. Best regards, DRIVSE Support Team
Roxie P.
Posted
It would be great if you could order parts from the web site, like I need the hose and shower head holder.
Response from Drivse· Mar 25, 2026
We’re so glad you’re enjoying the shower head 💙 For parts like the hose and holder, you can find them here 👉 http://drivse.com/products/shower-hose-holder 🚿✨ And if you need any extra help, our support team is always available 👉 http://drivse.com/pages/contact-us
