Excellent
604 reviews
DropguysDropguys is the only brand that guarantees complete protection or we'll refund your purchase. This aligns your interests with ours ✌️
Dropguys (dropguys.com) has 604 customer reviews on Consumer Courier, with an average rating of 4.6 out of 5.
Showing 537 reviews with 5 stars · Clear filters
MP
Posted
Great customer service
Response from Dropguys· Nov 10, 2025
Hi MP, Thank you for your kind words! We’re glad to hear you had a great experience with our customer service — we truly appreciate your support. — The DropGuys Team
Luisa
Posted
great product, fast delivery and great follow-up.
Response from Dropguys· Oct 14, 2025
Hi Luisa, Thank you for the wonderful feedback! We're so glad to hear you’re happy with your purchase and our service. We really appreciate your support! — The DropGuys Team
Maggie E.
Posted
response was very quick and customer service is excellent. The product comes with wonderful reviews!
Response from Dropguys· Oct 14, 2025
Hi Maggie, Thank you so much for your kind words! We're thrilled to hear you were impressed with our quick response and customer service. We truly appreciate your trust and support — welcome to the DropGuys community! — The DropGuys Team
Melissa S.
Posted
Excellent, prompt customer service in dealing with a refund/return situation. Initially I was requesting an exchange but then, due to timing of delivery, I requested a refund instead. No issues handing this for me.
Response from Dropguys· Oct 14, 2025
Hi Melissa, Thank you for sharing your experience! We're so glad our team was able to assist you quickly and make the return and refund process smooth. We really appreciate your kind words and understanding! — The DropGuys Team
Matt
Posted
I accidentally ordered the wrong case and realized it when the confirmation email told me do double check my order. With a quick email they changed my order before it shipped.
Response from Dropguys· Oct 14, 2025
Hi Matt, Thanks for the great feedback! We’re glad our team was able to catch and update your order right away — we always try to make things as easy as possible for our customers. Appreciate you taking the time to share your experience! — The DropGuys Team
Vincent
Posted
I have a news alert IPhone 17 ProMax that I ordered a protective case for. When I saw the confirmation, I realized I ordered a case for the 17 Pro. I reached out to Customer Service and they replied right away. Really good when a company helps their customers.
Response from Dropguys· Oct 14, 2025
Hi Vincent, Thanks so much for sharing your experience! We’re glad our team was able to help right away and get things sorted for your iPhone 17 Pro Max. We truly appreciate your kind words and support! — The DropGuys Team
William F.
Posted
I received what was advertised in a timely manner
Response from Dropguys· Oct 14, 2025
Hi William, Thanks for your feedback! We’re glad to hear your order arrived on time and met your expectations. We appreciate your support! — The DropGuys Team
Cathy B.
Posted
I saw a review online for Dropguy phone cases. I liked the clear case but thought it might be brittle like acrylic. It’s not brittle and is not only a bit flexible but a very tight fit on my phone. I thought it would be slippery but it has grip. I like how it feels and love how it looks! I was skeptical at first but glad I took a chance and bought it!
Response from Dropguys· Oct 14, 2025
Hi Cathy, We’re so happy to hear that you gave DropGuys a chance and ended up loving your case! It’s great to know the fit, grip, and feel exceeded your expectations. Thanks for trusting us and sharing your experience! — The DropGuys Team
